Paul Stockinger
Munich
Summary
Accomplished Senior Administrator enthusiastic about supporting the needs of departments, offices and leadership with abilities in streamlining processes. Key strengths include relationship building, communication and the ability to dive into new topics and technologies fast. Ready to apply 15 years of experience to challenging new role with room for advancement.
Overview
15
15
years of professional experience
Work History
Senior IT-Administrator
TWAICE
05.2022 - Current
- MS Entra ID, Azure, Intune
- macOS, Windows, (Linux)
- Atlassian Suite (Jira, Confluence, Bitbucket)
- Video and Audio setup for various meeting rooms
- ISMS
- Responded to, researched and resolved issues from internal staff and external departments
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Coordinated with human resources department to handle smooth On and Offboarding of colleagues
- Entered and maintained departmental records in company database.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
IT Administrator
Mynaric
08.2020 - 04.2022
- JIRA
- Windows
- Active Directory
- Linux
- Technical support
- Diagnosed and resolved hardware and software issues.
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Planned and implemented upgrades to system hardware and software.
- Researched and recommended new technologies and strategies for improving system performance.
Application Support Specialist
Cloudreach
03.2018 - 03.2020
- SalesForce / FinancialForce Administration
- Atlassian Suite · JIRA ·
- Linux ·
- MacOS
- Technical Support
Internal IT Engineer
Cloudreach
09.2017 - 02.2018
- Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
- Performed preventative maintenance to keep tools and equipment functional.
- Provided input to team lead regarding areas for process and procedural improvement.
Technical Trainer & Engineer
tfk technologies GmbH
- Kenntnisse: Linux
- Technischer Support
Cloud Engineer
Cloudreach
02.2015 - 08.2017
- Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
- Used metrics to monitor application and infrastructure performance.
- Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
- Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Linux Administrator
Check24
04.2013 - 01.2015
- Installed system-wide hardware components, confirming interoperation and compatibility with Linux-based software distros.
- Maintained smooth operation of multi-user computer systems through collaboration with hardware and network engineers.
- Provided input on hardware and software purchasing, prioritizing return on investment to optimize IT spending.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
System Administrator Intern
Tfk Technologies
10.2011 - 03.2013
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Monitored networks and network devices to resolve technical problems quickly.
Technical Trainer
Tfk Technologies
08.2008 - 09.2011
Education
Staatlich Geprüfter Informatiktechniker - IT
Sabel/GBS
München06.2008
St.-Michaels-Gymnasium
Metten06.1998
Skills
- Process Improvement
- Systems Management
- Systems Oversight
- IT Resource Integration
- Workflow Processes
- IT-Service-Management
Languages
German
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Senior IT-Administrator
TWAICE
05.2022 - Current
IT Administrator
Mynaric
08.2020 - 04.2022
Application Support Specialist
Cloudreach
03.2018 - 03.2020
Internal IT Engineer
Cloudreach
09.2017 - 02.2018
Cloud Engineer
Cloudreach
02.2015 - 08.2017
Linux Administrator
Check24
04.2013 - 01.2015
System Administrator Intern
Tfk Technologies
10.2011 - 03.2013
Technical Trainer
Tfk Technologies
08.2008 - 09.2011
Technical Trainer & Engineer
tfk technologies GmbH
Staatlich Geprüfter Informatiktechniker - IT
Sabel/GBS
St.-Michaels-Gymnasium
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