Summary
Overview
Work History
Education
Skills
Timeline
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Paulina Gnerlich

Paulina Gnerlich

Munich

Summary

Experienced retail manager with a strong hands-on mentality and analytical skills. Specialized in team leadership, process optimization, and driving sales growth. Proven track record in implementing strategies to achieve corporate standards, sales targets, and budget control. Passionate about customer service and marketing campaigns to support business growth.

Overview

9
9
years of professional experience

Work History

District Manager

Calzedonia Germany GmbH
Munich
04.2024 - 03.2025
  • Ensuring compliance with corporate standards, sales targets, and customer service quality
  • Analyzing KPIs to develop sales growth strategies
  • Managing and controlling budgets and operating costs
  • Implementing and optimizing processes to improve productivity
  • Leading and developing staff
  • Executing marketing campaigns and promotional activities
  • Analyzing the TOI (Turnover Index) to optimize inventory management and ensure product availability

Retail Coordinator

Etienne Aigner AG
Munich
11.2022 - 03.2024
  • Preparing and analyzing sales data
  • Creating reports to monitor store performance
  • Supporting Shops in DE and AT, managing internal and external communication
  • Planning and implementing promotional campaigns
  • Coordinating inventory and ensuring optimal stock availability
  • Providing operational support for special projects at the POS

Deputy Sales Manager/in

Marc O'Polo Einzelhandels GmbH
Munich
07.2020 - 10.2022
  • Evaluating and analyzing KPIs for continuous improvement
  • Organizing and conducting training in sales techniques, product knowledge and visual merchandising
  • Implementing and monitoring measures to enhance customer satisfaction
  • Preparing staff deployment plans
  • Handling returns and complaints
  • Managing and executing inventory processes

Sales Assistant

Marc O'Polo Einzelhandels GmbH
Munich
11.2017 - 06.2020
  • Advising customers and selling products
  • Ensuring customer satisfaction and maintaining long-term relationships
  • Supporting visual merchandising and shop floor presentation
  • Monitoring and organizing product stock

Flight Attendant

Condor Flugdienst GmbH
München, Deutschland
11.2015 - 10.2017
  • Providing safety instructions and attending to passengers
  • Delivering onboard service and sales
  • Complying with aviation safety regulations

Education

Bachelor of Arts - Economics, Business Administration

IHK Akademie München Und Oberbayern
Munich, Germany
01.2024

Apprenticeship retail salesperson - Retail

Städtische Berufsschule Für Den Einzelhandel Nord
Munich, Germany
01.2020

High School Diploma -

Berufliche Oberschule Rosenheim
Rosenheim, Germany
01.2015

Skills

  • Team leadership
  • Strong verbal and written communication
  • Hands-on approach
  • Strong planning abilities
  • Commitment to continuous learning
  • Analytical skills
  • Adaptability to change

Timeline

District Manager

Calzedonia Germany GmbH
04.2024 - 03.2025

Retail Coordinator

Etienne Aigner AG
11.2022 - 03.2024

Deputy Sales Manager/in

Marc O'Polo Einzelhandels GmbH
07.2020 - 10.2022

Sales Assistant

Marc O'Polo Einzelhandels GmbH
11.2017 - 06.2020

Flight Attendant

Condor Flugdienst GmbH
11.2015 - 10.2017

Bachelor of Arts - Economics, Business Administration

IHK Akademie München Und Oberbayern

Apprenticeship retail salesperson - Retail

Städtische Berufsschule Für Den Einzelhandel Nord

High School Diploma -

Berufliche Oberschule Rosenheim

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Paulina Gnerlich