Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Job Placement Officer
Jobcenter Team.arbeit.hamburg
02.2023 - Current
Conveyed workless Jobcenter customers to employers.
Supported employers in searching new employees
Assisted with writing job postings and job descriptions for boards.
Explained human resources policies, procedures, laws, standards, and regulations to employees and employers.
Human Resources Officer
Jobcenter Team.arbeit.hamburg
09.2022 - 01.2023
Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Processed paperwork and hiring details for promotions and lateral position changes.
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.