Summary
Overview
Work History
Education
Skills
Languages
Telephonenumber
Lastname
Personal Information
Timeline
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Pawel Horoba

Kleve

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Troubleshooter

Arvato Bertelsmann
01.2024 - Current
  • Enhanced customer satisfaction with timely resolution of complex technical problems.
  • Leveraged strong communication skills to convey complex information clearly during customer interactions, improving client understanding of resolutions provided.
  • Applied critical thinking skills to identify patterns in reported issues, enabling targeted improvements in hardware and software systems.
  • Served as a subject matter expert on key technologies, assisting colleagues with challenging technical problems.
  • Streamlined troubleshooting processes for increased productivity and reduced downtime.
  • Collaborated with cross-functional teams to develop innovative solutions, resulting in improved system performance.
  • Conducted detailed investigations into system malfunctions, ensuring accurate identification of underlying causes for swift remediation efforts.
  • Implemented best practices in problem-solving methodologies, leading to more effective troubleshooting techniques across the team.

Logistics Employee

Arvato Bertelsmann
05.2021 - Current
  • Oversaw training initiatives for new team members, fostering a skilled workforce within the logistics department.
  • Reduced shipping errors by closely monitoring and tracking all outgoing packages.
  • Increased warehouse efficiency with regular maintenance and optimization of storage layout.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.

Warehouse Employee

Arvato Bertelsmann
05.2021 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced communication within the warehouse team through regular meetings, clear task assignments, and open feedback channels.

Shift Coordinator

Mobase Electronics Poland
02.2019 - 04.2021
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Managed team workload to reach targets for specific tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Managed multiple projects simultaneously, prioritizing tasks for optimal resource allocation and workflow efficiency.
  • Evaluated ongoing employee training requirements based on observed performance gaps and coordinated the delivery of necessary training programs to address identified needs.
  • Successfully managed conflicts among staff members, resulting in improved morale and reduced workplace tension.
  • Participated in hiring decisions, conducting interviews, and evaluating potential candidates to ensure appropriate staffing levels were maintained on each shift.

Education

MBO LEVEL -

Technical collage ZDZ Tomaszow Lubelski
05.2016

Skills

  • Driving license
  • Communication
  • Teamwork
  • Self-organization
  • Ability to work under time pressure
  • Problem solving
  • Experience for computer and software support, eg MS OFFICE
  • SAP oriented
  • Analytical thinking skill
  • Experience with ERP/WMS/MES systems

Languages

English
Polish

Telephonenumber

+4915214615329 (DE)

Lastname

Horoba

Personal Information

  • Date of Birth: 10/31/96
  • Nationality: Polish

Timeline

Troubleshooter

Arvato Bertelsmann
01.2024 - Current

Logistics Employee

Arvato Bertelsmann
05.2021 - Current

Warehouse Employee

Arvato Bertelsmann
05.2021 - Current

Shift Coordinator

Mobase Electronics Poland
02.2019 - 04.2021

MBO LEVEL -

Technical collage ZDZ Tomaszow Lubelski

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Pawel Horoba