Peter Dobey
Berlin
Summary
A self-motivated and enthusiastic person with an exemplary work ethic, highlighted by a high-achieving academic background. An adept communicator, I excel as part of a team, as demonstrated by previous leadership roles in both working and volunteering environments. Balancing studies, voluntary work and club commitments with part-time work has required excellent time management and organizational skills. I am an accomplished individual, recognised for outstanding contributions to 'Best Buddies, Ability West'
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Bar / Off-Licence Worker
Flanagan's Pub / Carry Out
Newbridge, Kildare
03.2021 - 01.2025
- Quickly and accurately provided drinks of consistent quality to a high volume of customers, earning frequent scheduling for peak shifts
- Upheld positive relationships with regular clientele of a wide range of ages and acquired new clientele by anticipating customer's needs and addressing them with friendly and courteous service
- Responsible for my own cash drawer and never recorded a surplus or deficit whilst often handling over €10,000 in cash sales per night, therefore regularly being trusted to open or close the bar and complete solo shifts
- Successfully abided by strict sanitary and alcohol regulations, especially those regarding underage drinkers and never received any warnings or complaints
Campsite Representative
Siesta / Lifestyle Holidays
Platja d'Aro, Costa Brava
05.2022 - 10.2024
- Achieved over 40% increase in guest cleanliness scores from customer feedback cards
- Acted as a key point of contact for 111 guest families on a 24-hour basis, without interfering with the standard of daily task performance.
- Efficiently responded to up to 20 customer calls daily for general inquiries, maintenance, and special requests
- Contributed to a team customer satisfaction rating of 8.8/10 and earned the most individual tips for exceptional service and surpassing customer expectations
- Safely handled cash deposits and luggage for over 20 new guest families every day during check-in and check-out procedures, which were completed with 100% accuracy
Crew Trainer
McDonald's
Newbridge
11.2016 - 05.2020
- Instructed new employees on correct procedures for all areas of work within the restaurant
- Mentored and worked alongside crew members to improve performance, food safety and customer service
- Continued to complete my duties as a crew member, leading by example
Education
Bachelor of Arts - Psychology & German
University of Galway
Galway 09.2021 - 05.2024
Skills
- Received an award for 'most outstanding member' of the voluntary group 'Best Buddies, Ability West', recognising my positive attitude and meaningful impact on people with intellectual disabilities, as well as my exceptional teamwork as a committee member
- Competed in various math and science competitions Accolades include: Winning ‘National Applied Maths Comp 2016’, winning ‘Regional Problem Solving Comp 2017’ winning ‘National Science Quiz 2018’
- Successfully managed several fundraisers, raising over €3,000 for the University of Galway Tennis Club and €950 for the Galway Rape Crisis Centre
Voluntary Work
- Health & Safety Officer for University of Galway Tennis Club (2022-2023). Ensured the club was adhering to safety regulations, whilst additionally organising training sessions, fundraisers, and friendly competitions
- Events Officer for 'Best Buddies' group promote social integration for people with intellectual disabilities. Secured venues, organised food and entertainment, collected money and assisted in the setup and running of events
- Member of Ability West organisation for people with intellectual disabilities, where I spent approx 6 hours a week doing recreational activities with service users
Languages
English
Native
German
Upper intermediate (B2)
Timeline
Campsite Representative
Siesta / Lifestyle Holidays
05.2022 - 10.2024
Bachelor of Arts - Psychology & German
University of Galway
09.2021 - 05.2024
Bar / Off-Licence Worker
Flanagan's Pub / Carry Out
03.2021 - 01.2025
Crew Trainer
McDonald's
11.2016 - 05.2020
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