Summary
Work History
Education
Skills
Timeline
StoreManager
Peter Hasero

Peter Hasero

Store Manager
Wentorf Bei Hamburg

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Work History

Store Manager

Getir Germany GmbH
Hamburg
12.2021 - Current
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Inventory Associate

Gorillas Technologies Gmbh
Hamburg
04.2021 - 12.2021
  • Decreased product unavailability rate from 13% to 6% by identifying and reordering low stocked products.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Technical Project Manager

BT AFRICA
Nairobi
01.2019 - 09.2019
  • Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements
  • Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
  • Served as technical liaison, supporting engineering, management, sales and marketing and quality assurance.

Manager

WALTERLAND LOGISTICS
Malindi
01.2017 - 12.2018
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Introduced new methods, practices and systems to reduce turnaround time.

Education

Master of Science - International Business Management with Project

Kingston University
London, United Kingdom
09.2019 - 09.2020

Bachelor of Science - Information systems and Technology, Information Systems

United States International University
Nairobi, Kenya
01.2014 - 08.2017

Skills

Excel & Google sheetsundefined

Timeline

Store Manager

Getir Germany GmbH
12.2021 - Current

Inventory Associate

Gorillas Technologies Gmbh
04.2021 - 12.2021

Master of Science - International Business Management with Project

Kingston University
09.2019 - 09.2020

Technical Project Manager

BT AFRICA
01.2019 - 09.2019

Manager

WALTERLAND LOGISTICS
01.2017 - 12.2018

Bachelor of Science - Information systems and Technology, Information Systems

United States International University
01.2014 - 08.2017
Peter HaseroStore Manager