Petros Kazineris
Hrakleia Serrwn,SH
Summary
Dynamic PR & Customer Relations professional with a proven track record at a Greek Restaurant in Germany. Expert in problem-solving and customer service, adept at managing high-pressure situations while ensuring exceptional service quality. Strong communicator with a knack for building lasting relationships and a solid foundation in digital tools.
Overview
24
24
years of professional experience
3
3
Languages
Work History
PR & Customer Relations
Greek Restaurant, Germany
01.2022 - Current
Welcomed guests and managed seating during peak hours
Handled customer complaints and provided fast, effective solutions
Communicated daily with German-speaking customers
Maintained a professional, friendly, and customer-focused service environment
Waiter / Server
Greek Restaurant, Germany
01.2014 - 12.2021
Provided full-service support to German and international customers
Accurately managed orders and handled special requests
Resolved customer concerns and ensured high service quality
Worked efficiently in fast-paced and high-pressure environments
Processed payments and operated POS systems
Built strong relationships with regular customers through excellent service
Production Supervisor
Greek Pastry Shop
01.2002 - 12.2013
Organized and supervised daily production operations
Ensured product quality and compliance with hygiene standards
Managed workflow planning, time management, and team coordination
Education
High School Diploma -
General High School
Serres Greece 04.2001 -
Skills
Customer service and complaint handling
Problem-solving and conflict resolution
Strong communication skills
Multitasking and time management
Teamwork and reliability
Ability to work under pressure
Fast typing and confident use of digital tools
Timeline
PR & Customer Relations
Greek Restaurant, Germany
01.2022 - Current
Waiter / Server
Greek Restaurant, Germany
01.2014 - 12.2021
Production Supervisor
Greek Pastry Shop
01.2002 - 12.2013
High School Diploma -
General High School
04.2001 -