Philip Romanowski

Serves as a Human Resources Specialist for AAFES Grafenwoehr Exchange Service, with Thirty-Four Direct Reporting Units. Assess, monitor, and process individual and consolidated planning for staffing and operation activities for more than 550 personnel on both the US and LN pay systems.

• Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
• Executed and accountable for the hiring process. Planned and implemented streamlined deficiencies.
• Performed budget analysis to control expenditures and predict future budget needs. Accountable for accurate reporting.
• Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
• Planned, designed, and executed financial data based on individual facility sales revenue, personnel cost, productivity, and man hours. Accountable for accuracy.
• Resolved employee complaints and grievances successfully through mediation and collaboration.
• Resolved employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
• Planned and collaborated with managers to identify and address employee relations issues.
• Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
• Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
• Collaborated with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Coordinated implementation of people-related services, policies and programs through departmental staff. Accountable for accuracy.
• Created, planned and delivered HR training sessions to staff, managers and executives.
• Planned and monitored employee recognition programs.
• Writing German (Local National) job postings and job descriptions for boards.
• Pre-screened resumes prior to sending to hiring managers for consideration.
• Generated and analyzed reports to monitor employee engagement and attrition trends. Planned interventions to address the issues.
• Maintain, update, calculate, and accountable for post allowance payments for fifty associates on a bi-weekly basis.
• Calculate, maintain and accountable for the update of living quarters allowance (LQA) for all associates on transportation orders.
• Calculated annual reconciliation for living quarter allowance, accountable for collection of overpayments and reimbursed underpayments.
• Plan generate, processed and accountable for temporary duty orders (TDY) for associates sent on various missions throughout the world.

Learning Facilitator - Grafenwoehr Exchange. Established policies and standards for associates pertaining to performance, conduct, appearance, ensures effective personnel management and training.

· Collected data on program efficacy through data analysis planned and implemented solutions for improvement.

• Planned and facilitated development workshops in accordance with retail curricula, employing varied methods to maximize attendance.
• Identified areas in need of improvement and implemented solutions.
• Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
• Designed or used assessments to monitor student-learning outcomes. Provided feedback and corrective action.
• Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
• Planned, created and conducted sixteen-week retail manager academy (RMA) using hands on, classroom, and online learning.
• Planned, created and conducted sixteen-week restaurant manager academy (ROMA) using hands on, classroom and online learning.
• Planned and executed a manager-mentoring program.

Sales Area Manager of stand alone Exchange Pxtra - Sports Store

• Proved successful working within tight deadlines and a fast-paced sales environment.
• Worked well in a team setting, providing supervision, support and guidance.
• Acted as a team leader in-group projects, planning, delegating tasks and providing feedback to associates.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend and holiday shifts.
• Planned and delegated work task to subordinate supervisors and associates daily, weekly and monthly.
• Planned, created, and executed weekly and monthly work schedules for twenty subordinate supervisors and managers.
• Identified issues, analyzed information and provided solutions to problems of scheduling, supply chain issues, and meeting management expectations.
• Created, planned, and executed special sales events with outside vendors
• Planned, coordinated and scheduled inventory teams and scanning equipment
• Planned, organized, prepared and executed annual inventory valued at four million dollars.

• Changed and replaced backup tapes regularly and performed detailed server backups.
• Complied with data entry quotients to support time-sensitive project input milestones.
• Developed and planned system maintenance schedule to prevent unnecessary downtime or avoidable interruptions.
• Retrieved information and performed data entry using appropriate computer programs.
• Installed, modified, and repaired software and hardware to resolve technical issues.
• Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
• Supported efficient use of available computer terminals and network access by coordinating schedules.
• Maintained and troubleshoot hardware such as point of sales cash registers, WLAN devices throughout the operating area, scanning equipment, and inventory equipment to ensure operational readiness at all times.

• Planned, opened and built a one million dollar a year in premium revenue insurance agency from the ground up.
• Designed, planned and implemented a direct marketing strategy.
• Maintained high standards of customer service by building relationships with clients.
• Planned and executed cross-line insurance products to existing clients to reach sales targets.
• Investigated and processed claims swiftly to keep customers satisfied.
• Planned and implemented local auto shop repair program in order to increase customer service and reduce cost to the agency.
• Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
• Created, planned and implemented detailed reports for management to track performance and sales.
• Collected premiums on or before effective date of coverage.
• Planned and executed a direct marketing program generated leads through cold-calling, networking and other outreach methods.
• Planned a program in conjunction with company underwriters to evaluated competitors' products and services to gain competitive advantage.

Drill Sergeants conduct Initial Entry Training (IET) for newly enlisted personnel, instructing and assisting with training basic Soldier and combat tasks.

physical fitness, military bearing, personal hygiene, first aid, drill and ceremonies, basic rifle marksmanship, and maintenance of assigned equipment.

• Assigned task and duties to new soldiers
• instructed and maintained new soldiers in proper military protocol and etiquette.
• Planned and

• Operated and maintained various equipment and tools.
• Planned and execute a routine to troubleshot and resolve mechanical problems with various systems, equipment, and weapons.
• Planned and Worked alongside cargo team to conduct safe loading and unloading of live ammunition operations and fueling.
• Operated a variety of weapon systems in both training and actual combat environments.
• Planned, scheduled and delivered large caliber 120mm ammunition to Iraqi T-72 tanks and BMP IFV's with full customer satisfaction.
• Met requirements for Army-issued certifications, keeping Tank in full compliance and operational readiness.

• Used pizza cutter to slice pizzas according to size and customer and organizational specifications.
• Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
• Wiped down counters and food prep stations using proper food sanitation equipment and procedures.
• Monitored and maintained clean working areas and cooking surfaces throughout the operational day.
• Planned and prepared raw materials for cooking by cutting vegetables and preparing dough based on sales during early morning prep shift.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Planned and maintained facility food sanitation standards by keeping customer and food prep areas spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
• Trained and assisted new kitchen staff members.
• Cleaned and sanitized work areas, utensils and equipment to food sanitation and organizational standards of closing procedures.