Pietro Gioberti

Heading the Operations & Asset Management department at Wertheim Village

Leadership & Strategic Oversight:

• Guide recruitment, mentorship, and strategic workforce planning to drive operational success across multiple functions
• Collaboration with executive leadership on strategic planning initiatives to drive business growth and guest satisfaction
• Cultivation and upkeep of strategic partnerships with key local authorities to ensure seamless collaboration and compliance

Operational Excellence:

• Implementation of risk assessment procedures to minimize potential disruptions across all areas of asset operation
• Directing high-level oversight of cleaning, security, and landscaping operations, ensuring alignment with organizational standards
• Management of vendor relationships, negotiating contracts for maximum value and efficiency
• Development and coordination of implementation of comprehensive asset and system maintenance strategies
• Enforce adherence to corporate health and safety protocols and coordination of safety training programs
• On-call duties for incident management, ensuring prompt response capabilities

Sustainability & Regulatory Compliance:

• Heading local energy reduction initiatives, aligning efforts with CRREM standards to achieve environmental targets
• Leading sustainability programs with a focus on energy efficiency, waste management, and long-term environmental impact reduction
• Directing the local BREEAM certification process, including initial oversight and validation of documentation to meet compliance requirements

Financial Management:

• Operational and capital budget planning, forecasting, and optimization to support and achieve strategic financial objectives
• Negotiation of contracts, management of supplier relationships, and alignment of vendor services with organizational priorities

Project Leadership:

• Spearheading high-impact projects encompassing security, safety, sustainability, and construction, ensuring timely delivery and operational alignment
• Development and implementation of asset lifecycle planning

Led the Operations and Services department at Wertheim Village, part of the Bicester Collection properties

Team Leadership:

• Directed recruitment, coaching, and strategic planning to ensure operational excellence
• Developed and implemented traffic and guest flow strategies for peak periods
• Fostered relationships with local authorities, including police and fire services

Daily Operations:

• Supervised cleaning, security, and landscaping services
• Administered contract management and KPI oversight
• Coordinated asset and system maintenance planning
• Ensured adherence to group health and safety processes and standards
• Oversaw site emergency evacuation procedures, including safety drills and training
• On-call availability for incident response and management

Sustainability and Compliance:

• Led local Energy Reduction Plan (ERP) initiatives and ensured compliance with CRREM requirements
• Drove sustainability efforts focused on energy reduction and waste management
• Managed the local BREEAM certification submission process, including documentation provision and review

Financial Management:

• Oversaw OPEX and CAPEX budget planning and forecasting
• Conducted contract negotiations and managed supplier relationships

Project Management:

• Planned and executed projects related to security, safety, sustainability, and construction
• Developed and implemented an Optimization Plan for the asset

• Delivered comprehensive oversight of daily operational activities within the village
• Directed housekeeping services and orchestrated seasonal landscaping strategies to ensure optimal village upkeep
• Supervised aesthetic enhancements within the village, including the curation and implementation of furniture designs
• Managed maintenance initiatives and facilitated cross-departmental collaboration on various projects
• Provided administrative assistance to the team lead, supporting organizational efficiency

• Directed office management and hospitality services across Wertheim and Ingolstadt locations
• Supervised and led teams at Tourist Information Centres in Wertheim and Ingolstadt, ensuring operational excellence
• Provided strategic leadership in team management, professional development, and training initiatives
• Facilitated workforce planning and contributed to recruitment processes
• Developed and enhanced local office management and hospitality procedures to improve efficiency
• Administered supplier and contract management, implemented new vendor partnerships, and conducted comprehensive due diligence
• Streamlined and managed local travel processes, including coordinating travel arrangements and bookings
• Oversaw budget planning, allocation, and financial management
• Organised and executed local and international events and projects with precision and professionalism
• Served as the primary liaison for IT systems and services at the local level, ensuring seamless operations

• Provided strategic support and coordination for high-profile company events and group-level projects
• Delivered executive assistance to senior management, ensuring seamless administrative and operational support
• Supported the local commercialization department with efficient documentation management and organizational tasks
• Planned and managed local travel arrangements to optimize team mobility
• Coordinated and maintained team schedules to enhance productivity and workflow alignment

• Established and oversaw the development and execution of comprehensive office management processes and procedures
• Implemented a localized business supplier network encompassing travel, catering, supplies, and equipment to support site operations
• Conducted thorough due diligence and administered contract management to ensure compliance and efficiency
• Led recruitment efforts and facilitated team development during the initial opening phase to build a strong foundation
• Developed and managed on-site hospitality services to ensure a seamless experience for stakeholders and visitors
• Coordinated and optimized local travel booking processes to enhance efficiency and organization
• Managed the front desk team and associated services, ensuring professionalism and operational excellence