Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Potka Bless Eyalo

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience

Work History

Operations Management Intern

Amazon
Koblenz
04.2023 - Current
  • Studied with senior staff to develop deep understanding of team processes and full operational activities.
  • Gathered and documented information about group processes and procedures.
  • Completed reports and paperwork on critical information impacting operations.
  • Offered technical assistance to support front-line teams with daily operations and special projects.
  • Supported operations team with resource allocation and utilization for optimal expense control.

Human Resources Intern

VIVAVIS AG
Ettlingen
01.2023 - 01.2023
  • Developed strong written and verbal communication skills.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Worked with HR team to coordinate company events.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
  • Updated and maintained employee records to respond quickly to requests for information.
  • Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.

Fulfillment Associate

Amazon
Pforzheim
06.2020 - 05.2022
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Followed procedures at all times for personal and team safety.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.

Head Bank Teller

Société Générale
Douala
06.2019 - 08.2019
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Cross-sold credit cards, loans and other bank products.

Store Accountant

Source du Pays S.A.
Douala
06.2016 - 04.2019
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Financial Accounting Intern

Buea P&T Credit Union
Buea
06.2015 - 08.2015
  • Interacted with clients and obtained cost and budget information to draft and manage accounts.
  • Balanced and submitted financial reports for review and approval.

Education

Master of Science - Management (HR Diversity & Sustainability)

Karlshochschule International University
Karlsruhe Germany

Bachelor of Science - Accounting

University of Buea
Buea Cameroon

Skills

  • Leading Employees
  • Production Operations
  • Safety Rules
  • Converting Leads
  • Logistics Operations
  • Warehouse Operations
  • Personnel Management
  • Solving Problems
  • Data Integrity

Languages

English
Bilingual or Proficient (C2)
German
Advanced (C1)

Timeline

Operations Management Intern

Amazon
04.2023 - Current

Human Resources Intern

VIVAVIS AG
01.2023 - 01.2023

Fulfillment Associate

Amazon
06.2020 - 05.2022

Head Bank Teller

Société Générale
06.2019 - 08.2019

Store Accountant

Source du Pays S.A.
06.2016 - 04.2019

Financial Accounting Intern

Buea P&T Credit Union
06.2015 - 08.2015

Master of Science - Management (HR Diversity & Sustainability)

Karlshochschule International University

Bachelor of Science - Accounting

University of Buea

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Potka Bless Eyalo