Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prabhu Ram

Erode,SH

Summary

Having around 3 years of experience,I excel in ERP Warehouse and Supply Chain Management and Functional Testing, Azure integration , File Zilla, Centric PLM for E-Commerce domain.My expertise in Microsoft Dynamics 365 and strong client relationship management skills underscore my ability to streamline processes and foster team collaboration for peak efficiency.

Overview

2
2
years of professional experience

Work History

QA Analyst

Tata Consultancy Services
08.2022 - Current
  • Regression testing during D365 updates to validate that new changes do not affect existing functionality.
  • Performed smoke/sanity testing and escalated issues to development teams for resolution.
  • Integration testing for D365 ERP with other systems (Franchise Portal, Centric PLM, FileZilla, Azure) to ensure smooth data flow and correct functionality.
  • Load testing to ensure D365 applications perform well under high traffic and data load scenarios.
  • Execute manual tests results using Azure DevOps to track defects and maintain accurate test reports.
  • Worked closely with business users and D365 associate consultants to understand system requirements and prepare test cases accordingly.
  • Provide UAT (User Acceptance Testing) support, managing the feedback and ensuring all defects are identified, documented, and resolved.
  • Wrote detailed test cases based on FDD and business requirements, ensuring comprehensive test coverage.


Microsoft D365 Production Funtional Consultant

Tata Consultancy Services
09.2023 - Current
  • Microsoft Dynamics 365 for warehousing and Supply chain management, streamlining warehouse operations, Inventory tracking, shipping process, Invoicing (Draft/Final).
  • Collaborated with cross-functional teams to identify and map supply chain requests, ensuring seamless integration with D365.
  • Validating D365 warehouse modules, including Inbound/outbound process, Allocation.
  • Conducted end-user training sessions and efficiency in daily operations.
  • Integrated D365 with existing ERP systems via Azure, ensuring seamless flow of data between supply chain functions

Education

Master of Commerce - Computer Applications

KSR College of Arts & Science
Tiruchengode
05-2020

Bachelor of Commerce - Computer Application

Hindustan College of Arts & Science
Coimbatore
05-2018

Skills

  • Functional Testing
  • User Acceptance Testing (UAT)
  • Production Support
  • Microsoft Dynamics 365
  • Azure Integrations
  • D365 Warehouse management
  • Supply chain operations

Languages

English
Tamil

Timeline

Microsoft D365 Production Funtional Consultant

Tata Consultancy Services
09.2023 - Current

QA Analyst

Tata Consultancy Services
08.2022 - Current

Master of Commerce - Computer Applications

KSR College of Arts & Science

Bachelor of Commerce - Computer Application

Hindustan College of Arts & Science
Prabhu Ram