I have 13 years of experience in Drug Safety - Pharmacovigilance, specializing in the implementation of safety systems and establishing gateways to regulatory agencies such as EMA and MHRA. My expertise includes data migration, system validation, and overseeing the management and training of safety systems. I have extensive experience in case-processing for clinical trial cases in the fields of Oncology, Antiretroviral, and Antidiabetic medications. Additionally, I have worked with Post-Marketing Studies, Literature and Legal cases, and Submissions of ICSRs to Regulatory Authorities, IRB/ECs, and investigational sites, ensuring compliance with safety reporting requirements. As a Team Lead in PV Operations, I have successfully managed day-to-day operations, achieving key service level agreements in terms of Compliance, Quality, and Turnaround time. I have also provided training and oversight to a team of 15 full-time employees, consisting of case processors and quality reviewers. Throughout my career, I have actively participated in Health Authority, Client, and internal audits, supporting Quality Assurance and Audit teams and ensuring the closure of corrective and preventive actions. I am experienced in client discussions and have interacted with cross-functional teams across different continents.
• Handled a team of 15 FTEs
• Ensured compliance of operations with governing regulatory
requirements.
• Ensured delivery of services meets or exceeds Service Level
Agreements (Compliance, Quality and TAT).
• Extensive experience on leaves and allocation of resources
with PV.
• Managed volume peaks and maintained day to day
operations