PRANAY REDDY REDDEM
Hyderabad
Summary
Detail-oriented B.Com in Computers graduate with expertise in project planning, data analysis, and Microsoft Office. Demonstrated ability in cash handling and guest support through internship experience, enhancing customer service skills. Strong verbal communication and effective workflow organization contribute to reliable project execution.
Overview
1
1
year of professional experience
Work History
Intern
customer service executive
Hyderabad
04.2025 - 08.2025
- Responded to customer inquiries and guided guests to appropriate store departments, improving service efficiency.
- Restocked front-end supplies and organized cashier station to streamline checkout process.
- Followed company policies for returns, exchanges, and payment processing.
- Balanced cash drawer and verified register totals, ensuring accuracy in financial reporting.
Intern
customer service executive
Hyderabad
06.2024 - 09.2024
- Coordinated customer service activities, responding to inquiries and resolving complaints to improve customer satisfaction.
- Interacted with customers to address inquiries and concerns, facilitating informed decision-making regarding services and products.
- Tracked service requests and organized workflow files, ensuring timely resolution of customer issues.
Education
B.com - Computers
Little Flower Degree College
Hyderabad India04-2025
MBA - International Business Management
Hochschule Wismar
Wismar, Germany10-2026
Skills
- Customer service
- Task coordination
- Workflow management
- Data analysis
- Data interpretation
- Basic financial management
- Microsoft Office proficiency
- Arithmetic operations
- Team management
- Team collaboration
- Verbal communication
Languages
- English
- German
- French
- telugu
- Hindi
Timeline
Intern
customer service executive
04.2025 - 08.2025
Intern
customer service executive
06.2024 - 09.2024
B.com - Computers
Little Flower Degree College
MBA - International Business Management
Hochschule Wismar