Mentorship
Hi, I’m
Praveen Kasam
Site Reliability Engineering Leader
Stuttgart
Summary
Experienced in Site Reliability Engineering and ITIL Service Management, with a track record of leading AI initiatives and implementing a 24/7 hybrid support model for multiple projects. Proficient in software architecture and agile leadership, fostering collaboration between development and operations teams and driving the transformation of traditional IT operations.
Overview
13
years of professional experience
4
years of post-secondary education
5
Certifications
3
Languages
Work History
Diconium Digital Solutions
Expert Site Reliability Engineering
12.2015 - Current
Job overview
- Established the SRE Competency Hub, scaling it to a team of 40 engineers focused on driving system reliability and operational excellence
- Provided architectural guidance for e-commerce and digital platforms, leveraging cloud-native solutions and microservices architecture
- Drove the transformation of traditional IT operations into proactive, SRE-driven models for major automotive, retail, and technology customers
- Acted as an SRE coach, transforming delivery support and operations for huge multi national companies in Germany to adopt SRE methodologies
- Led AI initiatives to optimize support processes, improve customer satisfaction, and streamline operations
- Developed a 24/7 hybrid support model for multiple customers, involving onshore, nearshore, and offshore teams
- Implemented comprehensive observability solutions for several customer projects with an impact upto 90 percent incident prevention
- Spearheaded workshops and training sessions to upskill teams on SRE practices, improving team competency and reducing onboarding time by 20%
- Enhanced collaboration between development and operations teams
- Acted as Enterprise SRE for several ARTs in the context of Huge automobile group
Accenture Pvt limited
Senior Software Engineer
10.2014 - 12.2015
Job overview
- Worked as a Hybris Solution Architect and Lead Developer for leading multinational brands
- Consulted on design decisions and approaches for SAP Commerce Cloud lifecycle
- Contributed to SAP Commerce practice setup, focusing on hiring, onboarding, and technical guidance
Tech Mahindra
Software Engineer
08.2011 - 10.2014
Job overview
- Lead developer and consultant in multiple e-commerce projects
- Developed Java-based automation solutions for banking clients, serving in both developer and support roles
Education
Kakatiya UniversityWarangal, India
Bachelor of Technology from Computer Science And Information Technology
05.2007 - 05.2011
Skills
Site Reliability Engineering (SRE)
CI/CD & DevOps: Jenkins, GitLab, deployments
Monitoring & Observability: Prometheus, Grafana, observability
Cloud Services: AWS, Azure, Google Cloud
Containerization & Orchestration: Docker, Kubernetes, scalability
Architectural Leadership
Programming: Java, Python, JavaScript
Microservices & API Design: MACH, Spring Boot, APIs
Leadership & Team Management: Leadership, mentoring, collaboration
Agile & Delivery Management: Scrum, Kanban, SAFE, ITIL
Stakeholder Management: Communication, alignment, collaboration
Consulting & Coaching: Strategy, guidance, Team Setup, SRE approach, excellence
Certification
Certified Agile Leader
Interests
Cooking
Exploring Technologies
Timeline
Certified Agile Leader
06-2023
ISAQB® Certified Professional for Software Architecture
08-2020
SAP Certified Application Associate (2018)
07-2019
SAP Certified Development Professional (2019)
06-2019
Certified Product Support Specialist (2017)
07-2017
Expert Site Reliability Engineering
Diconium Digital Solutions
12.2015 - Current
Senior Software Engineer
Accenture Pvt limited
10.2014 - 12.2015
Software Engineer
Tech Mahindra
08.2011 - 10.2014
Kakatiya University
Bachelor of Technology from Computer Science And Information Technology
05.2007 - 05.2011