Key Responsibilities:
Project Experience
1. Novartis – Workflow Ticketing Tool
Role: Manual Tester
Environment: C#.NET, SQL Server 2005
Description:
A workflow application allowing Excel-based ticket uploads, used by Cognizant BPO across various roles and processes.
Responsibilities:
Participated in system design and client discussions.
Prepared and executed test cases.
Performed system, functional, integration, and regression testing.
Logged defects and supported issue resolution.
2. Synergi – Academy Ticketing System
Role: Manual Tester
Environment: C#.NET, SQL Server 2005
Description:
Application used by the academy team to raise and manage training-related tickets with reporting capabilities.
Responsibilities:
Prepared test cases and user documentation.
Conducted system, integration, and regression testing.
Logged and tracked defects effectively.
3. Supervalu – Email Negative Balance Tool
Role: Manual Tester
Environment: C#.NET, SQL Server 2005
Description:
Case processing tool for manually and email-generated cases, including status tracking and reporting features.
Responsibilities:
Created test cases and conducted system, functional, and regression testing.
Logged issues and collaborated for defect resolution.
4. eMerge – Process Training Tool
Role: Documentation Specialist
Environment: C#.NET, SQL Server 2005
Description:
A tool used for testing and training process trainees, with built-in reporting functionalities.
Responsibilities:
Developed test scripts and created Operational Qualification (OQ) and Performance Qualification (PQ) documentation for audits.
Manual Testing
System Testing
Regression Testing
Integration Testing
Figma
Microsoft Office
C# Net
SQL
Fast learner
Positive attitude
Time management
Team collaboration
[English] Fluency
[German] B2 Level
Documentation