Prince Edward Enenta
IT Administrator
Hamburg
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Information Systems Assistant (Temporary Staff)
ITLOS
11.2024 - 02.2025
- User support in hardware systems of the tribunal, also installing and diagnosing windows servers
- Administration of user account, assisting in building monitoring tools and establishing least privilege policy using Active Directory in the windows server operating system
- File backups and recovery, Microsoft office tools updating and modification
- Windows Operating system, trouble shooting, installation and configuration
- Data security and system patching to detect and remove system security threats and vulnerabilities
- Installation of backup hardware like snapshot to maintain data availability and resilience
- TCP/IP configuration, Network troubleshooting, cables repairs and connection
- Installing and configuring switches and access points to enhance internet connectivity
- Server connection and simulation, cisco switch and Access point installation and Configuration
- Tribunal Hardware Inventory and labelling
- Installing and prepping computer systems and hardware in offices for academic and examination purpose
- Assisting in various task designated to me by my supervisor
Further Training in Cloud Computing/ Amazon Web Service (AWS)
02.2024 - 10.2024
- Building VPC’s in the cloud environment with the usage of a well architected frame work
- Solution Architect Associate in Amazon Web Services (certified)
- Cloud Practitioner in Amazon Web service (certified)
Site Manager/ IT Administrator
Voi Technology GmbH
07.2020 - 11.2023
- Responsible for operations and maintenance of entire site in Hamburg market
- First Person of contact for client inquires and operations for the Hamburg Market
- Maintain Communication with Job Agencies and booking of workers to enhance productivity
- Node creation for E-scooter hotspot drop off
- Software troubleshooting for Ninebot hardware ( e.g Super batteries, Controllers,IoT)
- Extensive usage of Microsoft office tools, and Tableau for communicating error situations and documenting processes of solutions
- Provision and updating hardware for new employees e.g Phones, Laptop
- Data computation for inventory using Netsuit (Oracle DB)
- Administration and management of users account using Active Directory and granting permissions for access rights
- Receiving feedback from clients via Confluence and creating Ticket for quick resolution
- Creating Ticket for problem solving using Jira & Confluence as a tool
- Automation of ticket for Onboarding of new employees using Hibob
- Configuration and management of hardware such as Notebook, Phones, Batteries, L3 Router, Printer
- Updating the DHCP Network configuration for devices used by the employees through CLI
- Patching of the software used for updating the newly received Hardware Vehicles, IoT, Controllers or Batteries
- VM Ware and Operating System installation for secure project implementation e.g Leap Project
- Digitalization and maintenance of servers for data security
- Creating scripts in python for automating repeating method of actions as used for controller troublehooting
- Involved in development of self-assessing tool for mechanics
- A full stack design and development of Repair Guide application used by technicians all around world using image mapping (Independent of language) to repair VOI rollers in warehouse
IT Administrator/Support
Circ GmbH
08.2019 - 02.2020
- Network maintenance and node diagnosing
- Troubleshooting of the GPS software
- Installing and updating software
- Iot update and trouble shooting
- Server and data distribution for productivity optimization using Linux OS
System Support/Amnesty
Amazon Winsen/ Luhe
11.2017 - 12.2018
- Configuring and installation of network switches,used for robotic control.
- Router troubleshooting and control of network traffic to enhance connection
- Hardware maintenance and regular software updating and patching
- Inventory control and quality assurance/ ICQA
- Responsible of training employees regarding working with machines and systems troubleshooting and repairs
IT Support
The Westin Hamburg
02.2017 - 08.2017
- User support, software installation and maintenance
- Writing python scripts used for generating Qr-code used for Employees time stamp.
- computing and securing employees data stores in the server.
- Regular server penetration testing for data safety.
- Responsible in designing periodic work cycle for employees with Excel
- Database management of employees for auditing
- Creating user account and applying least privilege policy to enhance data safety and integrity.
User support and user account management
ITN Riga
07.2015 - 12.2016
- User support and user account management using Active Directory
- Assistant IT tech support in troubleshooting the backend errors
- Engaging and managing customer’s tickets during bottle necks
- Data creation and distribution using Linux OS
Education
Master research engineer - computer systems and Network
Kharkiv National University of Radio-electronic
Ukraine 10.2014 - 06.2015
Bachelor of Computer Engineering - Computer Engineering
Kharkiv National University of Radio-electronic
Ukraine 08.2010 - 06.2014
Skills
PC client systems
MS Server 2022
MS Server 2011
MS Server 2012
MS Vista
MS Win7
MS Win8
MS Win10
MS Exchange 2016
MS Exchange 2019
MS Exchange 2022
WinZip
WinRar
UltraIso
C/C
Python 37
Html
Css
Linux (Ubuntu)
Windows 10
Windows 11
Mac
MS Office
GitHub
VS Code
Bash
Pycharm
Tableau
Confluence
AWS
Terraform
Cisco
Routing &
Switches
Certification
AWS Practitioner
Timeline
Information Systems Assistant (Temporary Staff)
ITLOS
11.2024 - 02.2025
AWS-Associate Solution Architect
06-2024
AWS Practitioner
04-2024
Further Training in Cloud Computing/ Amazon Web Service (AWS)
02.2024 - 10.2024
Site Manager/ IT Administrator
Voi Technology GmbH
07.2020 - 11.2023
IT Administrator/Support
Circ GmbH
08.2019 - 02.2020
System Support/Amnesty
Amazon Winsen/ Luhe
11.2017 - 12.2018
IT Support
The Westin Hamburg
02.2017 - 08.2017
User support and user account management
ITN Riga
07.2015 - 12.2016
Master research engineer - computer systems and Network
Kharkiv National University of Radio-electronic
10.2014 - 06.2015
Bachelor of Computer Engineering - Computer Engineering
Kharkiv National University of Radio-electronic
08.2010 - 06.2014
Languages
Igbo
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Russian
Upper intermediate (B2)
German
Intermediate (B1)
Application - Position
Information Systems Assistant
Personal Information
- Date of Birth: 08/08/87
- Gender: male
- Nationality: Nigerian
Application - Position
Information Systems Assistant