Prince Edward Enenta
IT Administrator
Hamburg
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Information Systems Assistant (Temporary Staff)
ITLOS
11.2024 - 02.2025
- User support in hardware systems of the tribunal, also installing and diagnosing windows servers
- Administration of user account, assisting in building monitoring tools and establishing least privilege policy using Active Directory in the windows server operating system
- File backups and recovery, Microsoft office tools updating and modification
- Windows Operating system, trouble shooting, installation and configuration
- Data security and system patching to detect and remove system security threats and vulnerabilities
- Installation of backup hardware like snapshot to maintain data availability and resilience
- TCP/IP configuration, Network troubleshooting, cables repairs and connection
- Installing and configuring switches and access points to enhance internet connectivity
- Server connection and simulation, cisco switch and Access point installation and Configuration
- Tribunal Hardware Inventory and labelling
- Installing and prepping computer systems and hardware in offices for academic and examination purpose
- Assisting in various task designated to me by my supervisor
Further Training in Cloud Computing/ Amazon Web Service (AWS)
02.2024 - 10.2024
- Building VPC’s in the cloud environment with the usage of a well architected frame work
- Solution Architect Associate in Amazon Web Services (certified)
- Cloud Practitioner in Amazon Web service (certified)
Site Manager/ IT Administrator
Voi Technology GmbH
07.2020 - 11.2023
- Responsible for operations and maintenance of entire site in Hamburg market
- First Person of contact for client inquires and operations for the Hamburg Market
- Maintain Communication with Job Agencies and booking of workers to enhance productivity
- Node creation for E-scooter hotspot drop off
- Software troubleshooting for Ninebot hardware ( e.g Super batteries, Controllers,IoT)
- Extensive usage of Microsoft office tools, and Tableau for communicating error situations and documenting processes of solutions
- Provision and updating hardware for new employees e.g Phones, Laptop
- Data computation for inventory using Netsuit (Oracle DB)
- Administration and management of users account using Active Directory and granting permissions for access rights
- Receiving feedback from clients via Confluence and creating Ticket for quick resolution
- Creating Ticket for problem solving using Jira & Confluence as a tool
- Automation of ticket for Onboarding of new employees using Hibob
- Configuration and management of hardware such as Notebook, Phones, Batteries, L3 Router, Printer
- Updating the DHCP Network configuration for devices used by the employees through CLI
- Patching of the software used for updating the newly received Hardware Vehicles, IoT, Controllers or Batteries
- VM Ware and Operating System installation for secure project implementation e.g Leap Project
- Digitalization and maintenance of servers for data security
- Creating scripts in python for automating repeating method of actions as used for controller troublehooting
- Involved in development of self-assessing tool for mechanics
- A full stack design and development of Repair Guide application used by technicians all around world using image mapping (Independent of language) to repair VOI rollers in warehouse
IT Administrator/Support
Circ GmbH
08.2019 - 02.2020
- Network maintenance and node diagnosing
- Troubleshooting of the GPS software
- Installing and updating software
- Iot update and trouble shooting
- Server and data distribution for productivity optimization using Linux OS
System Support/Amnesty
Amazon Winsen/ Luhe
11.2017 - 12.2018
- Configuring and installation of network switches,used for robotic control.
- Router troubleshooting and control of network traffic to enhance connection
- Hardware maintenance and regular software updating and patching
- Inventory control and quality assurance/ ICQA
- Responsible of training employees regarding working with machines and systems troubleshooting and repairs
IT Support
The Westin Hamburg
02.2017 - 08.2017
- User support, software installation and maintenance
- Writing python scripts used for generating Qr-code used for Employees time stamp.
- computing and securing employees data stores in the server.
- Regular server penetration testing for data safety.
- Responsible in designing periodic work cycle for employees with Excel
- Database management of employees for auditing
- Creating user account and applying least privilege policy to enhance data safety and integrity.
User support and user account management
ITN Riga
07.2015 - 12.2016
- User support and user account management using Active Directory
- Assistant IT tech support in troubleshooting the backend errors
- Engaging and managing customer’s tickets during bottle necks
- Data creation and distribution using Linux OS
Education
Master research engineer - computer systems and Network
Kharkiv National University of Radio-electronic
Ukraine 10.2014 - 06.2015
Bachelor of Computer Engineering - Computer Engineering
Kharkiv National University of Radio-electronic
Ukraine 08.2010 - 06.2014
Skills
PC client systems
Certification
AWS Practitioner
Timeline
Information Systems Assistant (Temporary Staff)
ITLOS
11.2024 - 02.2025
AWS-Associate Solution Architect
06-2024
AWS Practitioner
04-2024
Further Training in Cloud Computing/ Amazon Web Service (AWS)
02.2024 - 10.2024
Site Manager/ IT Administrator
Voi Technology GmbH
07.2020 - 11.2023
IT Administrator/Support
Circ GmbH
08.2019 - 02.2020
System Support/Amnesty
Amazon Winsen/ Luhe
11.2017 - 12.2018
IT Support
The Westin Hamburg
02.2017 - 08.2017
User support and user account management
ITN Riga
07.2015 - 12.2016
Master research engineer - computer systems and Network
Kharkiv National University of Radio-electronic
10.2014 - 06.2015
Bachelor of Computer Engineering - Computer Engineering
Kharkiv National University of Radio-electronic
08.2010 - 06.2014
Languages
Igbo
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Russian
Upper intermediate (B2)
German
Intermediate (B1)
Application - Position
Information Systems Assistant
Personal Information
- Date of Birth: 08/08/87
- Gender: male
- Nationality: Nigerian
Application - Position
Information Systems Assistant
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