Priya Akhtar
Mahilpur
Summary
Professional with experience in managing front desk operations and ensuring smooth administrative processes. Known for strong communication skills, ability to handle high-pressure environments, and providing exceptional customer service. Reliable team player who adapts to changing needs and consistently delivers results. Skilled in scheduling, managing correspondence, and maintaining welcoming atmosphere for guests and clients.
Overview
3
3
years of professional experience
Work History
Front Desk Executive
Shri Guru Harkrishan Public School
04.2021 - 07.2024
- Handled confidential information securely by adhering to data privacy regulations and company protocols.
- Assisted guests with reservation modifications, cancellations, and special requests.
- Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Contributed to a positive work environment by effectively communicating with team members across departments.
- Recording financial transactions accurately, balancing petty cash daily and managing invoices.
- Convincing client and providing best front desk experience.
Education
12th -
Shiri Guru Har Rai Sahib College
Hoshiarpur03-2020
10th -
Shri Guru Nanak Public High School
Chabbewal, Hoshiarpur03-2018
Skills
- Word processing
- Problem-solving skills
- Time management
- Cash handling
- File management
- Office management
- Customer service
Languages
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
Timeline
Front Desk Executive
Shri Guru Harkrishan Public School
04.2021 - 07.2024
12th -
Shiri Guru Har Rai Sahib College
10th -
Shri Guru Nanak Public High School
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