Priyabrata Sur
Dusseldorf
Summary
Priyabrata is a competent professional and a SAP Certified ALM Product Owner, passionate about delivering outstanding quality and service. Offering 10+ years of experience in industry with history of recognition for performance. Qualified with extensive background in SAP Solution Manager 7.2 and SAP Cloud ALM along with Strategy & Release Management expertise. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide project estimations. Gained proficiency in understanding & mapping client requirements & enhancements for the product and providing high level technical solutions to the clients. Gained success in SAP Solution Manager 7.2 implementation, build, upgrades and configurations. Hands on experience and proficiency in implementing, configuring and maintaining the key functionalities of SAP Solution Manager such as ChaRM, Solution Documentation, Technical Monitoring, Test Suite Management and various others functionalities.
Developed skills in fast-paced, collaborative environment with focus on managing software releases and coordinating cross-functional teams. Demonstrates strategic planning, process optimization, and problem-solving capabilities. Seeking to transition into new field where these skills can drive operational success and innovation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Strategy & Release Manager
GEA
05.2023 - Current
- Developed robust contingency plans for unforeseen challenges, ensuring minimal impact on project delivery and client satisfaction.
- Streamlined release processes by implementing automated tools and standardizing procedures, reducing delays and errors.
- Planned and orchestrated end-to-end processes
- Negotiated resource allocations among competing projects to optimize overall efficiency without compromising individual deliverables'' quality or timing requirements.
SAP Solution Manager Consultant
Uniphar
12.2023 - 12.2024
- Evaluated third-party tools for compatibility with existing infrastructure before incorporating them into the SAP landscape.
- Consulted with clients to determine business needs.
- Participated actively in company-wide initiatives aimed at enhancing overall business performance, contributing valuable suggestions based on thorough understanding of SAP Solution Manager''s capabilities.
- Applied widely accepted SAP best practices to [Product or Service] implementation, providing rapid onboarding.
Team Lead
MBCC BASF
03.2022 - 12.2023
- Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources
- Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Team Lead
SHV HOLDINGS NV
08.2021 - 04.2022
- Analyzed and created detailed Technical Plan Estimation for green field implementation of ChaRM
- Designed, built and delivered engaging and comprehensive client Training on overview and use of 3 system ChaRM landscape
- Developed Training materials and user documents for SAP Change Request Management
- Trained and Mentored employees to maximize team performance
Senior Analyst
MBS BASF
10.2019 - 09.2021
- Coordinated with client to resolve escalations to obtain project stability
- Managed multiple project escalations per day with resolutions
- Proposed new strategy and approach for existing SAP SM functionalities like Process Management and Change Request Management for uninterrupted processing
- Configured highly customized ChaRM Workflow and UI
Senior Analyst
ADAMA
12.2019 - 04.2020
- Requirements elicited and Created High Level Estimation as per client requirements
- Greenfield Implementation of SAP Solution Manager 7.2 Mandatory Configurations (System preparation, Basic configuration, Infrastructure preparation)
- Implementation of Test Suite, Solution Documentation and ChaRM
- Enhanced and improved UI configuration of Change Request Management (ChaRM) in 7.2 with Downgrade protection, CSOL, Critical objects, Partner determination, Status extension, Enhance Categorization CCLM setup improvement, Authorization improvement
- Integrated Test Suite with Defect Management and created well defined workflow
- Provided Training and Demonstrated the process to use every functionality to business users
Analyst
ARLANXEO HOLDINGS BV
02.2018 - 11.2019
- Analyzed, Planned and Customized SAP IT Service Management for business as per client requirements
- Provided technical support for existing functionalities, troubleshot errors to reduce SLA and picked up additional tasks to aid team success
- Developed excellent working knowledge of industry trends and improvements in processes
- Prepared range of project status communications, documents and reports for daily client presentation
Analyst
INEOS STYROLUTION
11.2017 - 04.2018
- Brownfield Implementation of SAP Solution Manager (Performed Managed System Configuration, Content Activation, GP1 and GP2 while upgrading from 7.1 to 7.2)
- Lead consultant for functional upgrade and migration along with new functionalities implementation in Solution Manager 7.2
- Implementation of Solution Documentation and Technical Monitoring in Solution Manager 7.2 along with Monitoring and alerting analytics in CCLM
- Support pack upgrade and stack upgrade using SUM tool
Associate
LAFARGE HOLCIM
01.2016 - 02.2018
- Heterogenous OS/DB Migration of ECC system along with pre and post processing steps as SAP BASIS technical consultant
- DB installation, Oracle bundle patch upgrade, support pack upgrade, EHP upgrade of ECC system
- Migration/System copy of ECC system from Linux to AIX using backup/restore method
- Performed System Refresh for ECC system
- Worked on Support related activities as the key member of Post Go-Live Support Team
Associate
GLENCORE (Resources
01.2016 - 12.2016
- Provided SAP BASIS technical support for ECC, BW, FICO, FIORI, PM systems
- Performed System restart (ABAP+JAVA) for all systems as per request
- Troubleshoot SAP startup problems and resolve incidents (P1 - P4)
- Performed local/remote client copies, Kernel Upgrade, Support pack upgrade and ST-PI upgrade, Configured STMS and imported change requests across system landscapes
- Created and maintained SAP clients, Regular System/Batch Job Administration and Monitoring, RFC connections, printers
Education
Bachelor of Engineering - Medical Electronics
M S Ramaiah Institute of Technology
01.2015
Skills
- Project scope analysis
- Business process modeling
- Stakeholder communication
- Test suite implementation
- SAP solution manager expertise
- Customer relationship management (CRM)
- Problem-solving aptitude
- Agile methodologies
- JIRA
- Project management
- Continuous improvement mindset
- Release planning
Certification
SAP Certified Technology Associate - SAP Solution Manager - Mandatory and Managed System Configuration (7.2 SPS10)
Languages
English
Bilingual or Proficient (C2)
German
Beginner (A1)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
SAP ALM SKILLS
- Change Request Management (ChaRM) & Retrofit
- Business Process Management & Solution Documentation
- Business Process Modelling with Signavio
- Tricentis TOSCA & Test Management
- IT Service Management/ServiceNow/JIRA
- System Monitoring
- Focused Build/Focused Insight
- XLD solution/Customizing Distribution
- SAP Cloud ALM Functionalities
- ITIL
- SAP Basis
Timeline
SAP Solution Manager Consultant
Uniphar
12.2023 - 12.2024
Strategy & Release Manager
GEA
05.2023 - Current
Team Lead
MBCC BASF
03.2022 - 12.2023
Team Lead
SHV HOLDINGS NV
08.2021 - 04.2022
Senior Analyst
ADAMA
12.2019 - 04.2020
Senior Analyst
MBS BASF
10.2019 - 09.2021
Analyst
ARLANXEO HOLDINGS BV
02.2018 - 11.2019
Analyst
INEOS STYROLUTION
11.2017 - 04.2018
Associate
LAFARGE HOLCIM
01.2016 - 02.2018
Associate
GLENCORE (Resources
01.2016 - 12.2016
Bachelor of Engineering - Medical Electronics
M S Ramaiah Institute of Technology
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