Redesigned and implemented the Veaam backup server, which reduced backup and tape job failures from 40% to zero of 700 backup jobs.
Improved IT team task response by 20% through analysis of procedures and proper task assignment based on revised procedures. There were fewer complaints from team members regarding task compatibility with their interests and abilities.
Trained and onboarded 10+ new team members, equipping them with essential skills and knowledge to start efficiently. This resulted in a faster onboarding time, reducing it from three months to less than two months.
Implemented VDI technology with no prior background, through self-study, initial testing in a test lab, and eventual deployment in the operational environment
Setup and operation of the network infrastructure (LAN / WLAN / WAN) and Further development and operation of the virtual environment including storage
System Administrator (Level2 and Level 3 Support)
Karapost
04.2014 - 04.2021
Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
Planned and designed a smooth relocation from the company's old building to the new one, supervising every detail including cabling, switching, wireless, internet, and telephone connections, as well as firewalls and servers, to ensure minimal downtime during the transfer.
Managing internet utilization, remote access service, and server publishing with Cyberoam and Sophus UTMs, resulting in a 30% reduction in consumed bandwidth.
Operation and support of the IT infrastructure (Active Directory / Exchange / DNS / DHCP / Veeam / VMware and Hyper-V )
Enhanced system performance by optimizing server configurations and implementing regular updates. (Windows / Linux)
Education
Bachelor of Science - Computer Engineering-Software
Shomal University
Amol, Iran
Skills
Active Directory
Group policy
DNS / DHCP / WDS
PowerShell Scripts
File Servers
Virtualization Technologies
Windows Administration
Patch Management /WSUS
Email Administration / Exchange
Firewall Configuration
Azure Administrator
UTM and Firewalls Configurations
Cisco Routers and Cisco Switches
End Point Configurations
Software
Manage Engine AD Manager / AD Audit
Ping Plotter
Veeam one
V-Realize
Veeam Backup & Replication
PRTG
Certification
MCSE Core Infrastructure
MCSE Productivity
CCNA
LPIC 1 and LPIC 2
Vmware VCP
Microsoft 365 Fundamentals
Languages
English
Advanced (C1)
German
Intermediate (B1)
Persian
Bilingual or Proficient (C2)
Timeline
System Administrator (Team Lead)
Sipand Samaneh
05.2021 - 10.2023
System Administrator (Level2 and Level 3 Support)
Karapost
04.2014 - 04.2021
Bachelor of Science - Computer Engineering-Software