Quontisha Chisholm
Dover
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Nemours Children's Hospital
Milford
05.2022 - Current
- Assisted physicians with patient examinations and procedures.
- Prepared examination rooms for patient visits and procedures.
- Collected vital signs and medical histories from patients.
- Scheduled appointments and ensured timely follow-up for patients.
- Performed laboratory specimen collections such as urine samples or throat swabs according to established standards.
- Conducted EKG tests for patients and monitored heart rate during stress tests.
- Performed patient intake, including taking vital signs and medical histories.
- Kept facility stocked with necessary supplies, equipment and instruments.
Clinical Administrative Assistant
Nemours Children's Hospital
Milford
05.2022 - Current
- Managed patient scheduling and appointment coordination for various departments.
- Prepared and maintained confidential patient information in compliance with regulations.
- Performed clerical duties such as filing documents, preparing mailings, scanning documents into EHR system.
- Greeted patients and visitors, answered phones, and scheduled appointments.
- Verified patient insurance coverage and collected payments for services rendered.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Early Childhood Teacher's Assistant
Beginnings And Beyond
Dover
06.2021 - 03.2022
- Assisted teachers in planning and implementing engaging lesson plans.
- Supported children in daily activities to foster social and emotional development.
- Organized classroom materials and maintained a clean, safe learning environment.
- Collaborated with parents to address children's needs and promote development.
Shift Manager
McDonald's
Milford
06.2019 - 07.2021
- Supervised daily operations and ensured team compliance with safety protocols.
- Coordinated staff schedules to optimize workflow and maintain coverage during shifts.
- Trained new employees on company procedures and operational standards for efficiency.
- Resolved customer complaints promptly to enhance service quality and satisfaction.
Education
Certified Clinical Medical Assistant
Delaware Technical Community College
DE04-2022
Certified Medical Administrative Assistant
Delaware Technical Community College
DE03-2022
High School Diploma -
Smart Horizons Career Online High School
Pompano Beach, FL05-2021
Skills
- Patient care
- Vital signs measurement
- Electronic health records
- Patient scheduling
- HIPAA compliance
- Specimen collection
- Effective communication
- Time management
Certification
Certified through National HealthCareer Association since 2022
BlS Certified
Timeline
Certified Clinical Medical Assistant
Nemours Children's Hospital
05.2022 - Current
Clinical Administrative Assistant
Nemours Children's Hospital
05.2022 - Current
Early Childhood Teacher's Assistant
Beginnings And Beyond
06.2021 - 03.2022
Shift Manager
McDonald's
06.2019 - 07.2021
Certified Clinical Medical Assistant
Delaware Technical Community College
Certified Medical Administrative Assistant
Delaware Technical Community College
High School Diploma -
Smart Horizons Career Online High School