Rachel Schulze
Hospitality Management Undergrad
Lausanne
Summary
Dedicated Hospitality Undergrad with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
APAC Industry Relations Assistant
Ecole hôtelière de Lausanne
Lausanne
2020.11 - Current
- Creation of Monthly Industry Webinars
- Content Creation for Social Media (Wechat)
- Conduction of Company Research and establish first-hand employer contact
- Maintenance of work relations with potential employers, alumni and current students
HR Intern
UBS Europe SE
Frankfurt
2021.08 - 2022.01
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Filed paperwork, sorted and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Supported efforts to optimize employee engagement, diversity and inclusion.
Front Office Assistant
Edwardian Hotels London
London
2019.07 - 2020.01
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
In-Room Dining Attendant
Waldorf Astoria Berlin
Berlin
2018.09 - 2018.12
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.
Education
Bachelor of Science - International Hospitality Management
Ecole Hôtelière De Lausanne
Lausanne 2019.02 - 2023.02
Skills
Stakeholder relationship management
Certification
Open Water Diver, PADI
Timeline
Inside LVMH Certificate
2022-06
HR Intern
UBS Europe SE
2021.08 - 2022.01
APAC Industry Relations Assistant
Ecole hôtelière de Lausanne
2020.11 - Current
Front Office Assistant
Edwardian Hotels London
2019.07 - 2020.01
Bachelor of Science - International Hospitality Management
Ecole Hôtelière De Lausanne
2019.02 - 2023.02
In-Room Dining Attendant
Waldorf Astoria Berlin
2018.09 - 2018.12
Open Water Diver, PADI
2016-03
Similar Profiles
Theodore RapelyeaTheodore Rapelyea
Intern at École Polytechnique Fédérale De Lausanne (EPFL)Intern at École Polytechnique Fédérale De Lausanne (EPFL)
Souha NagifiSouha Nagifi
Administrative Assistant at EMLV - Ecole De Management Leonard De VinciAdministrative Assistant at EMLV - Ecole De Management Leonard De Vinci
Melissa DefayMelissa Defay
Cook at Ecole Professionnel De Saint Gerard.Cook at Ecole Professionnel De Saint Gerard.