Rad Ivanovic
Newark
Summary
Skilled in analyzing and improving computer systems to enhance business operations. Experience includes identifying system requirements, designing solutions, and integrating software applications to optimize workflow and increase efficiency. Strengths encompass strong analytical skills, adept problem-solving abilities, and proficiency in developing user-friendly solutions. Contributed to significant improvements in system functionality and user satisfaction in previous roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Systems Analyst
Christiana Care Health System
Wilmington
06.2022 - Current
- Currently managing user access for Soarian Financials, troubleshooting access issues, implementing security measures for new practices and locations, and ensuring data integrity within Soarian Financials healthcare information systems.
- Working on design and maintaining of Operational reports inside Soarian Financials using Microsoft SQL Server and Crystal Reports and Tableau.
- Currently responsible for Axiamed payment devices support, including configuration, troubleshooting, and deployment of new devices. Assisting with support for insurance websites.
Systems Analyst
Connections CSP (Conexio Care)
Wilmington
09.2019 - 02.2022
- Supported the effective functioning, data extraction, analysis, reporting, and communication among and between the Electronic Health Records Systems.
- Performed weekly training for new staff on the use of EHR systems.
- Designed medical forms and documents inside Carelogic EHR, and created and managed user access.
- Performed administration of Office 365 and provided IT support for users.
System Administrator
Connections CSP Inc (Conexio Care))
Wilmington
11.2018 - 09.2020
- Developed and maintained reports and dashboards using Power BI Desktop and Power BI Report Designer. • Worked on the implementation of a data warehouse solution in Microsoft Azure that centralized data from three different Electronic Medical Record Systems.
- Performed weekly training for new staff on the use of EHR systems.
- Performed administration of Office 365, and provided IT support for users.
Virtual Tour Specialist and Videographer
Real Estate Media Solutions
Lewes
03.2016 - 11.2018
- Worked with Real estate agencies and construction companies to recommend appropriate media products based on their marketing needs.
- Provided local Real Estate Agencies and Construction companies with Photography, Videography and Virtual Tour service.
- Assisted clients on any revision requests or any other issues after the delivery.
- Www.3dphotomedia.com
Education
Master's Degree - Computer and Information Systems, Security
Wilmington University
01.2018
Bachelor's Degree - Information Technology
Technical University Mihajlo Pupin
01.2013
Skills
- System Administration
- Data analysis and visualization
- Information security
- Electronic health records
- IT support
- IT infrastructure
- SQL (Oracle SQL and Microsoft SQL Server)
- Power BI Desktop and Power BI Report Designer
Certification
• Microsoft Certified: Data Analyst Associate - Power BI (Earned in 2022, Currently Expired, Pending Renewal)
• CompTia Security + (Earned in 2018,Curently expired, Pending Renewal)
• CompTia Security + (Earned in 2018,Curently expired, Pending Renewal)
Timeline
Systems Analyst
Christiana Care Health System
06.2022 - Current
Systems Analyst
Connections CSP (Conexio Care)
09.2019 - 02.2022
System Administrator
Connections CSP Inc (Conexio Care))
11.2018 - 09.2020
Virtual Tour Specialist and Videographer
Real Estate Media Solutions
03.2016 - 11.2018
Master's Degree - Computer and Information Systems, Security
Wilmington University
Bachelor's Degree - Information Technology
Technical University Mihajlo Pupin