Radu Constantin Rosca
Warehouse Worker
Augsburg,BY
Summary
Accomplished in enhancing warehouse efficiency and sales performance, I leveraged my expertise in operations management and customer relations at Amazon and SC. DTS International S.R.L. Skilled in material handling and staff supervision, I significantly improved customer satisfaction and operational productivity, demonstrating a strong commitment to results and team development.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Warehouse Worker on Amazon
Adecco
01.2023 - 10.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Consistently lifted materials weighing as much as 25 kg.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Sales Assistant
S.C. Flanco S.A
06.2022 - 12.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Assistant Manager
SC. DTS International S.R.L
03.2020 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
Social Sciences - Social Sciences
Colegiul National Pedagogic (Stefan Odobleja)
Drobeta Turnu Severin, Romania 04.2001 -
Skills
Loading and unloading
Material Handling
Warehouse Operations
Shipping and receiving
Complex Problem-Solving
Processing payments
Display building
Visual Merchandising
Cash Handling
Sales expertise
Stock management
Customer Assistance
Customer Service
Product Merchandising
Cost Reduction
Employee Performance Evaluations
Product and service knowledge
Operations Management
Recruiting and interviewing
Customer Relations
Staff Supervision
Negotiation
Sales Strategies
Customer rapport
Money Handling
Retail Operations
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Warehouse Worker on Amazon
Adecco
01.2023 - 10.2023
Sales Assistant
S.C. Flanco S.A
06.2022 - 12.2022
Assistant Manager
SC. DTS International S.R.L
03.2020 - 06.2022
Social Sciences - Social Sciences
Colegiul National Pedagogic (Stefan Odobleja)
04.2001 -