Rafael Toso
Sr. Manufacturing Engineering Manager
Indaiatuba
Summary
Professional with 21 years of experience in global automotive companies, having worked in Manufacturing Engineering, Maintenance, Quality and Operation departments. Achieving significant results in cost reduction and customer satisfaction metrics, acting both technically in the processes and in the positive transformation of company mindset. Experience of technical, operational and leadership team management. International experiences to develop technical activities and global department meetings. Fluent level in Portuguese, English and Spanish languages, and German in intermediate level. Available for travel and city / country movements.
Quality / Manufacturing Engineering / Operations Management Position
Overview
6
6
years of post-secondary education
4
4
Languages
Work History
Regional Advanced Quality Manager
BENTELER Automotive
- Responsible for Advanced Quality teams from Brazil and South Africa management, ensuring the proper project work packages execution with quality and on time
- Achievements: More than 70 projects developed simultaneously, in Brazil and South Africa
- Advanced Quality team in Brazil and South Africa has became global reference in terms of standards improvement and application
- Implemented the new Problem Solving strategy in the region, being recognized as Global benchmarking and Global standard.
Quality Engineering Manager
Magna Seating
- Responsible for Advanced Quality, Customer Support, Plant Quality, Quality Management System, Supplier Quality and Labs departments, focused on Operational and Quality metrics achievement
- Achievements: In 2016: 88% of reduction in quantity of inter-company customer concerns and 38% of reduction regarding to external customers / R$ 150K in cost reduction / Performed the 1st Quality Week in Magna SJB.
Central Quality Supervisor
ZF TRW Automotive
- Responsible for Program Quality Engineering, Warranty, Customer Quality Engineering, Quality Management System and acting as Customer Quality Champion (South America Representative), managing a team with 34 engineers, analysts and technicians
- Achievements: Average of 30 projects launched and approved by customers per year
- In 2015, 50% of reduction in quantity of customer concerns and 89% of reduction in PPM, 51% of reduction in warranty on sales.
Program Quality Leader
FAURECIA Emissions Controls Technologies
- Functions Performed: I have acted as responsible for assignments in quality designs for Exhaust Systems as well I was responsible to realize and follow up audit of compliance with the Faurecia and Customer Specific Requirements.
Advanced Quality Engineer
BENTELER Automotive
- Functions Performed: I have acted as responsible for assignments in quality projects for automotive chassis parts, as well as perform audit of compliance with the project milestones
Quality Engineer
MAGAL Ind e Com. LTDA
- Functions Performed: Acted as coordinator, leading the teams from Metrology and Metallurgy labs, was responsible for Customer Service and Satisfaction, responsible for customer concerns, metrics and cost of quality control
- Promoted internal events related to quality, apart from giving lectures and training
- Other activities: Application of Quality Tools, approval of new suppliers, deployment and application of Lean Manufacturing tools, Poka Yoke deployment methodology, QSB implementation, metrics analysis and experience with metallographic analysis (spectroscopy, microstructure, macrostructure and density of aluminum).
Production Operator
EATON LTDA
- Functions performed: Keep the product quality in the process, using tools such as SPC
- Application of Lean Manufacturing Tools.
Regional Manufacturing Engineering and Maintenance Manager
BENTELER Automotive
5 2024
- Responsible for Regional (Brazil and South Africa) Manufacturing Engineering, Tooling / Processes Specialists and Maintenance team, supporting all plants in the region (7 plants)
Education
Specialization - Strategic Business Management
UNICAMP
Campinas, SP 02.2013 - 05.2014
Graduate - Control and Automation Engineering
Centro Universitário Salesiano de São Paulo (UNISAL)
Campinas, SP 02.2004 - 05.2008
Mechanical Technician - undefined
ETE “Pedro Ferreira Alves”
Mogi Mirim, SP 08.2002 - 05.2003
Skills
Familiarity with quality standards
Customer Satisfaction
First-Article Inspection
Performance monitoring
Operation Monitoring
Issue Resolution
Operational Improvements
Operational Excellence
Problem-solving abilities
Continuous Improvement
Analytical mindset
Budget Preparation
Team Collaboration
Effective Communication
Negotiation and Conflict Resolution
International Experience
Argentina, South Africa, Germany, Spain, Mexico, USA, Czech Republic
General Courses And Languages
Green Belt – ZF TRW Automotive, General course of mechanical machines (825 hours) - SENAI, Fluent Level - CCAA + Wise up, Fluent Level - CCAA, Intermediate Level - Kreativ Campinas
Personal Information
- Number of Children: 1
- Date of Birth: 08/29/85
- Marital Status: Married
Timeline
Specialization - Strategic Business Management
UNICAMP
02.2013 - 05.2014
Graduate - Control and Automation Engineering
Centro Universitário Salesiano de São Paulo (UNISAL)
02.2004 - 05.2008
Mechanical Technician - undefined
ETE “Pedro Ferreira Alves”
08.2002 - 05.2003
Regional Advanced Quality Manager
BENTELER Automotive
Quality Engineering Manager
Magna Seating
Central Quality Supervisor
ZF TRW Automotive
Program Quality Leader
FAURECIA Emissions Controls Technologies
Advanced Quality Engineer
BENTELER Automotive
Quality Engineer
MAGAL Ind e Com. LTDA
Production Operator
EATON LTDA
Regional Manufacturing Engineering and Maintenance Manager
BENTELER Automotive
5 2024