Summary
Overview
Work History
Education
Skills
Languages
Timeline
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RAHUL ADLAK

RAHUL ADLAK

Berlin,BE

Summary

Dynamic and results-oriented professional with a robust background in gastronomy, renowned for thriving in fast-paced, high-pressure environments and delivering exceptional customer and team experiences. Throughout my career in the culinary world, I have honed advanced problem-solving, meticulous attention to detail, and effective communication skills while managing diverse teams and complex operations. Now, as I transition into New Field of Study ( Masters in International business Management with especiallization in Global Supply Chain and Risk controll Management ), I am eager to leverage my adaptability, creativity, and strong work ethic in a fresh setting. As a motivated fresher in this new arena, I bring a unique perspective and a proven ability to learn quickly, ready to contribute to innovative solutions and drive excellence in every challenge.

Overview

5
5
years of professional experience

Work History

Senior Manager / Owner

Sai Foods (Homemade Food)
09.2020 - 06.2022

Prodution

DEAN & DAVID
02.2023 - 06.2023

Part Time

Production Line Worker

Nordsee
06.2023 - 09.2023

Part time

Logistics Team Member

Hive
09.2023 - 03.2024

Worked as a mini jobber therefore have experience and knows about and use of logistics software and devices.

Shift Supervisor Trainee

Frittenwerk
10.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.

Education

High School Diploma - High School Administration

Ness Wadia College Of Commerce
India
03-2018

BACHELORS OF COMMERCE -

Ness Wadia College Of Commerce
03-2023

Post Graduation - Management

Institute Of Management Technology
06-2022

Master of Arts - Business Administration And Management

IU UNIVERSITY
Berlin, Germany
06-2025

Skills

  • Motivational skills
  • Team management
  • Effective leadership
  • Employee training
  • Training and mentoring
  • Incident reporting
  • Team building
  • Staff scheduling
  • Staff discipline
  • Supply ordering
  • Operations management
  • Verbal and written communication
  • Quality control
  • Decision-making
  • Training and development
  • Goal oriented

Languages

German
Intermediate (B1)
English
Bilingual or Proficient (C2)

Timeline

Shift Supervisor Trainee

Frittenwerk
10.2023 - Current

Logistics Team Member

Hive
09.2023 - 03.2024

Production Line Worker

Nordsee
06.2023 - 09.2023

Prodution

DEAN & DAVID
02.2023 - 06.2023

Senior Manager / Owner

Sai Foods (Homemade Food)
09.2020 - 06.2022

High School Diploma - High School Administration

Ness Wadia College Of Commerce

BACHELORS OF COMMERCE -

Ness Wadia College Of Commerce

Post Graduation - Management

Institute Of Management Technology

Master of Arts - Business Administration And Management

IU UNIVERSITY
RAHUL ADLAK