Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rahul Roy

Hof

Summary

Dedicated Final year student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and is eager to contribute skills and enthusiasm to diverse projects and opportunities.

Overview

9
9
years of professional experience

Work History

Operation Agent

DORMERO HOTEL
04.2025 - Current
  • Support in guest services
  • Planning and implementation of projects
  • Collaboration with colleagues and superiors
  • Operational coordination
  • Administrative tasks and reports
  • Crisis and problem solving

Customer Service and Cashier

CIGO ( VALORA GMBH)
06.2024 - 03.2025
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Learned roles of other departments to provide coverage and keep store operational.

Shift Leader

ROCKET´S LEIPZIG (AREAS DEUTSCHLAND GMBH)
07.2021 - 09.2023
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Managed inventory levels and placed orders to ensure product availability and minimize waste.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Resolved customer complaints promptly to maintain a high level of satisfaction.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.

Administrative Clerk

FAST ZONE SERVICE
05.2016 - 08.2017
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Handled incoming and outgoing correspondence, including mail, email, and faxes.
  • Communicated with customers, employees and vendors to answer questions and address complaints.

Education

Bachelor of Arts - International Business

Ostbayerische Technische Hochschule Amberg-Weiden
03-2026

Deutsche HZB -

PRIVAT STUDIENKOLLEG LEIPZIG

Bachelor of Science - Commerce

MMI EDUCATION AND TRAINING SERVICES

Gymnasium - Abitur -

THE INDIAN SCHOOL

Skills

  • Quick learner
  • Team player
  • Strong work ethic and commitment
  • Excellent interpersonal communication
  • Intercultural Competence
  • Strong analytical skills

Languages

English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
German
Advanced (C1)
Tamil
Upper intermediate (B2)
Spanish
Elementary (A2)

Timeline

Operation Agent

DORMERO HOTEL
04.2025 - Current

Customer Service and Cashier

CIGO ( VALORA GMBH)
06.2024 - 03.2025

Shift Leader

ROCKET´S LEIPZIG (AREAS DEUTSCHLAND GMBH)
07.2021 - 09.2023

Administrative Clerk

FAST ZONE SERVICE
05.2016 - 08.2017

Bachelor of Arts - International Business

Ostbayerische Technische Hochschule Amberg-Weiden

Deutsche HZB -

PRIVAT STUDIENKOLLEG LEIPZIG

Bachelor of Science - Commerce

MMI EDUCATION AND TRAINING SERVICES

Gymnasium - Abitur -

THE INDIAN SCHOOL
Rahul Roy