Dr. Raj Srirambatla
Meerbusch,Germany
Summary
Proactive individual offering strong leadership and communication skills, complemented by solid foundation in project management and team collaboration. Demonstrates strong communication and strategic planning skills to drive business growth and innovation. Proven leadership in multiple global engagements delivering large scale accounts/IT-projects. Poised to bring transformative impact to any given role.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Executive manager
IBM Deutschland
, Germany
04.2022 - Current
- Led tactical service delivery and strategic account planning.
- Cultivated a positive work environment, enhancing employee satisfaction and retention rates.
- Delivered commitments to clients and achieved financial objectives of profitable revenue growth while creating an environment for growth and innovation.
- Developed strong relationships with stakeholders by maintaining open communication channels.
- Implemented new business processes, improving operational efficiency.
- Managed high-stakes negotiations to secure beneficial contracts.
- Ensured customer satisfaction objectives, contract financial and service targets are met.
- Maintained a strong client partnership on C‑Level.
- Enforced strict quality control measures, guaranteeing high standards in all services offered by the organization.
- Pioneered digital transformation efforts within the organization, driving technological adoption and literacy among staff members.
- Coordinated with cross-functional teams, fostering collaboration and innovation.
- Maintained organizational compliance with applicable legislation and regulations.
- Exercised crisis management skills during unexpected challenges ensuring minimal disruption to business operations.
- Identified and resolved operational issues impacting productivity, performance or profitability.
- TCV: 40 Million Euros - Team Size 162 FTEs
Program Manager
Atos Information Technology GmbH
, Germany
09.2018 - 03.2022
- Overall program governance covering Schedule, Budget, Resources
- Responsible for Customer engagements across Telecom and Manufacturing Domains.
- Developed comprehensive programme plans to achieve strategic objectives.
- Resolved critical issues promptly, ensuring minimal disruption to programme timelines.
- Executed risk assessment strategies to mitigate potential project threats.
- Collaborated with senior leadership (C-level), aligning project goals with business policies.
- Led cross-functional teams for improved overall performance.
- Ensured compliance in all aspects of programme management processes.
- Established consensus across diverse stakeholder group for alignment with programme goals.
- Collaborated with senior stakeholders and external partners, influencing direction in complex environments.
- Led transformation programmes, establishing clear vision and standards for success.
- DevelopedSLAs/KPIs for tracking and evaluating Service Delivery standards.
- TCV: 30 Million Euros - Team Size: 140 FTEs
Sr. Service Delivery Manager
Atos Information Technology GmbH
, Germany
01.2015 - 08.2018
- Offered effective, efficient customer service and handled challenging situations with ease.
- Accountable for service delivery within agreed SLAs/KPIs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Received highest CSS score for consecutive years.
- Applied critical thinking to analyze problems, evaluate solutions and select best decisions.
- Conducted & Participated in internal as well as external audits, improving service delivery standards. Well versed with processes like SOX, ISAE, ITIL, Lean, CMMi.
- Increased client retention through exceptional service delivery. Long-term contracts signed.
- Streamlined communication channels, ensuring seamless service delivery through global distributed delivery teams consisting Onshore, Nearshore and Offshore.
- Facilitated smooth rollouts and service transitions.
- TCV: 18 Million Euros - Team Size: 297 FTEs
Project manager
Atos Information Technology Pvt.Ltd.
, India
07.2010 - 12.2014
- Steered teams through complex project phases to successful completion.
- Developed comprehensive project plans for successful execution and delivery.
- Implemented quality control measures, ensured adherence to standards.
- Identified risks, implemented mitigation strategies for secure project outcomes.
- Ensured effective resource allocation with meticulous project scheduling.
- Delivered high-quality results whilst adhering to strict deadlines and budget constraints.
- Led cross-functional teams to achieve project goals on time.
- Part of Global Delivery Platform. Contributed to several process definition at Group level
- Conducted process audits for ISO-27001, ISAE, ISO, SOX, CMMi
- Project Budget: 1 Million Euros - Team size: 45 FTES
Project lead
Atos Information Technology Pvt. Ltd.
, India
04.2007 - 06.2010
- Delegated tasks efficiently; enhanced overall team productivity.
- Led team meetings, improved collaboration amongst team members.
- Managed resource allocation, ensuring optimal usage of manpower and materials.
- Investigated and resolved challenges related to project scope and requirements.
- Implemented performance appraisal metrics, ensuring staff and management accountability.
- Team Size : 23 FTEs
Senior Consultant - SAP
Mphasis Limited
, India
04.2005 - 04.2007
- Developed Technical Specifications (SAP ABAP).
- Proposed technical solution using FRICE.
- Distribution of work. resource deployment into Project.
- Provided technical support to team and acted as mentor.
- Conducted trainings at project level as well as in SAP Training Academy.
- Team size: 13 FTEs.
Software Engineer
Vertex Solutions Plc
, UK
08.2001 - 03.2005
- As a SAP ABAP consultant, responsible for technical design, coding and unit testing.
- Conducted rigorous testing, ensuring minimal bugs at the deployment stage.
- Improved system performance for enhanced user experience through code optimisation.
- Maintained detailed technical documentation-facilitated easy reference for future projects.
- Team size: 8.
Education
Doctor of Philosophy - Business Administration
Integrated Management Educational Technology
India 11.2020 - 08.2024
Master of Computer Applications - Application Development, Database Management, Business Administration
Madurai Kamaraj University
India 06.1998 - 04.2001
Skills
- Strategic Planning
- Proficient delegation
- Crisis management efficiency
- Program Governance
- Project planning and execution
- Cloud and AI
- Cloud, Robotics and Digital
Transformation - Agile, Scrum and DevOps
- SOX, ISAE, ISO, Lean, ITIL,
CMMi - ERP, SAP - S/4 HANA, Ariba,
Fiori, ABAP
Certification
PMP® - Project Management
Professional
Certified Scrum Master®
PRINCE2® Practitioner
ITIL®
SAP® S/4 HANA
Accomplishments
Received multiple Awards and Appreciations.
Participating in Seminars/Webinars, Workshops & Tech‑Events
Coach and Mentor. Conducted several Seminars and Trainings
Contributed to Process definition and documentations.
Participated in Internal & External Audits viz. ISO, CMMi, ISAE, SOX, GDPR
Affiliations
- Reading Books and Articles Cycling and Sports (Badminton, Cricket) Social Service ‑ Voluntary Work ‑Sponsoring Education for Children in need
Languages
English
Native
German
Upper intermediate
Hindi
Native
Telugu
Native
Marathi
Fluent
Tamil
Elementary
Timeline
Executive manager
IBM Deutschland
04.2022 - Current
Doctor of Philosophy - Business Administration
Integrated Management Educational Technology
11.2020 - 08.2024
Program Manager
Atos Information Technology GmbH
09.2018 - 03.2022
Sr. Service Delivery Manager
Atos Information Technology GmbH
01.2015 - 08.2018
Project manager
Atos Information Technology Pvt.Ltd.
07.2010 - 12.2014
Project lead
Atos Information Technology Pvt. Ltd.
04.2007 - 06.2010
Senior Consultant - SAP
Mphasis Limited
04.2005 - 04.2007
Software Engineer
Vertex Solutions Plc
08.2001 - 03.2005
Master of Computer Applications - Application Development, Database Management, Business Administration
Madurai Kamaraj University
06.1998 - 04.2001
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