Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rajni Devi

Berlin

Overview

2
2
years of professional experience

Work History

Crew Trainer

MacDonalds
01.2023 - 03.2025
  • Trained other employees in customer service, food safety, and performance requirements.
  • Maintained current knowledge of all team position requirements.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Trained new employees on front desk procedures, contributing to a well-prepared team.
  • Maintained clean and organized front desk areas to uphold polished company image.

Cafe Worker

Employer
11.2022 - 01.2023
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.

Education

MBA - Business Administration And Management

Arden University
Berlin, Germany
02-2025

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Food safety understanding
  • Cleaning and sanitation
  • Sanitation and cleaning
  • Opening and closing procedures
  • Work Planning and Prioritization
  • Complaint resolution
  • Multitasking and organization

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
German
Intermediate (B1)

Timeline

Crew Trainer

MacDonalds
01.2023 - 03.2025

Cafe Worker

Employer
11.2022 - 01.2023

MBA - Business Administration And Management

Arden University

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Rajni Devi