Ramamohan Govindammal Elumalai
Special Operations Associate
Berlin
Summary
Detail-oriented and proactive Inventory Operations professional with hands-on experience in fulfillment center environments. Skilled in inventory control, defect reduction (DPMO management), and process optimization to ensure accuracy and efficiency in warehouse operations. Proficient in using data analytics tools such as MetaBase,, ERP systems, and task management platforms like Asana to monitor performance and drive continuous improvement. Strong collaborator with a proven ability to investigate discrepancies, coordinate cross-functional teams, and support smooth outbound logistics. Adept at working in fast-paced settings, committed to maintaining high standards of accuracy and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
3
3
Languages
Work History
Special Operations Associate – Fulfillment Center
Hive Technologies GmbH
03.2025 - Current
- Assisted with inbound and outbound B2B order processing by coordinating with fulfillment partners, ensuring timely book-ins, and monitoring delivery schedules in ERP systems.
- Prepared and reviewed shipping and inventory documentation, including reconciliation reports, customs procedures, and ERP uploads, while maintaining compliance with client delivery requirements.
- Monitored order and inventory accuracy by analyzing operational data (Metabase) to identify discrepancies and track fulfillment performance against client expectations.
- Investigated and resolved inventory discrepancies and B2B client claims in collaboration with HQ, suppliers, and production teams, ensuring timely corrective actions and product repairs when required.
- Delivered clear and effective communication to internal teams and external partners by using Asana to manage priorities, track cross-functional requests, and document Standard Operating Procedures (SOPs).
- Supported continuous improvement by streamlining fulfillment and customer service workflows, contributing to more efficient order management across the B2B wholesale channel.
Inventory Operations Intern
Hive Technologies GmbH
08.2024 - 01.2025
- Performed daily inventory control tasks, including cycle counts, stock audits, and reconciliation to maintain inventory accuracy.
- Supervised and replenished materials for the kitting process, ensuring timely availability.
- Monitored and analyzed Defects Per Million Opportunities (DPMO) metrics to identify trends and reduce inventory-related errors.
- Maintained a DPMO of 1,500 throughout the entire internship period, contributing to high inventory accuracy and process reliability.
- Assisted with root cause analysis of inventory discrepancies and collaborated with warehouse staff to implement corrective actions.
Fulfillment Associate (Working Student) – Outbound Logistics
Hive Technologies GmbH
08.2023 - 07.2024
- Managed outbound shipments with 100% accuracy, including preparing parcels for dispatch and coordinating with last-mile delivery partners.
- Achieved over 150% of reshuffling performance targets, significantly improving outbound efficiency.
- Handled shipment issues, including delayed pickups, address errors, and packaging exceptions.
- Prepared and verified customs documentation for international orders, ensuring compliance with shipping regulations.
- Supported outbound staging, scanning, labeling operations and reshuffling of SKU's to fulfill the order and maintain timely dispatch.
Education
M.Sc - Supply Chain Management
SRH Hochschule Berlin
Berlin07.2025
B.Tech - Mechanical Engineering
SRM Institute of Science And Technology
India08.2022
Skills
ERP systems (order processing, inventory management, data uploads)
Warehouse Operations
DPMO Analysis & Reduction
Outbound Logistics Coordination
Root Cause Analysis
Asana (Task & Project Management)
Cross-functional collaboration (HQ, suppliers, production teams)
Metabase (Data Analysis & Dashboarding)
Microsoft Excel
Warehouse Management Systems (WMS)
Google Sheets & Docs
SOP Documentation
Operations management
Team support
Operational reporting
Operational efficiency
Certification
SC-24-1724241974
Awards
1st National Roller Skating Cricket Championship – International Roller Skating Cricket Federation (2013)
- Represented Tamil Nadu State in the inaugural National Roller Skating Cricket Championship.
Timeline
Special Operations Associate – Fulfillment Center
Hive Technologies GmbH
03.2025 - Current
Inventory Operations Intern
Hive Technologies GmbH
08.2024 - 01.2025
Fulfillment Associate (Working Student) – Outbound Logistics
Hive Technologies GmbH
08.2023 - 07.2024
M.Sc - Supply Chain Management
SRH Hochschule Berlin
B.Tech - Mechanical Engineering
SRM Institute of Science And Technology