Ramneet Kaur Virdi
Navi Mumbai
Summary
Highly organized individual with more than 4+ years working as Assistant Project Manager for Lionbridge company. Experienced in daily Project management and committed to providing outstanding client service and support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Project Manager
Lionbridge PVT LTD
2021.07 - Current
- Managed daily large-scale translation projects.
- Coordinated with functional teams and translators globally.
- Handled vendor interactions and tracked project finances.
- Utilized tools such as Outlook 365, Gemini, XTM, TWS, MIS, SAP, and Freeway for project management.
- Conducted root cause analysis using the 5 Why structure.
- Trained team members on technical aspects of project tools.
- Sourced new vendors to enhance company capacity.
- Executed an AI-driven tool to help Project Managers identify the accuracy of final files, improving quality control and efficiency.
Transaction Processing Associate
Accenture PVT LTD
2017.07 - 2020.11
- Audited Facebook content and provided feedback for process improvement.
- Served as part-time SME and mentor.
- Conducted quality analysis and productivity calculations for the team.
Senior Executive
Hexaware Technology
2015.05 - 2017.07
- Assisted customers with queries regarding Canada Visa process in multiple languages.
- Managed data and provided client reports.
- Promoted to mailing process for handling email queries within turnaround time.
Back-end / Customer Representative
IDBI Intech LTD
2013.12 - 2015.03
- Handled banking queries from IDBI account holders.
- Exceeded set operational and professional targets.
- Drove organizational goals and values within the team.
Back-end / Sales Representative
Sparta Telecommuter - Achiever Zone PVT LTD
2011.05 - 2013.12
- Managed retail distribution of telecommuter services.
- Achieved mandatory sales targets.
Education
Bachelor of Management Studies -
Mumbai University
01.2013
Higher Secondary Certificate - undefined
Maharashtra Board
01.2010
Secondary School Certificate - undefined
Maharashtra Board
01.2008
Skills
- Deployment of AI technologies in quality assurance processes
- Project Planning and Execution
- Vendor Management
- Resource Management
- Quality Control and Risk Management
- Advanced MS Office Packages
- Business Budgeting
- Scrum framework
- Project scheduling
- Meeting facilitation
Accomplishments
- Achieved 100% result by introducing LCX tool for PO issuing tasks.
- Used Microsoft Excel (Power BI) to develop inventory tracking spreadsheets.
- Resolved Projects quality issue through workflow testing.
- Supervised team of 15 staff members.
Certification
- Achieved Appreciation Award in Accountability
- Achieved Appreciation Award as Best Performance of the Month (3 times)
- Lean Six Sigma White Belt, September 2017
- Project Management Assessment Certification
- Star Performer Award, Hexaware Technology, 2016
- Appreciation Awards for Customer Service, Hexaware Technology (3 times)
- 3rd Rank in AD-MAD Show, 2010-2011
- 2nd Rank in AD-MAD Show, 2011-2012
Languages
English
Hindi
Punjabi
Marathi
Timeline
Associate Project Manager
Lionbridge PVT LTD
2021.07 - Current
Transaction Processing Associate
Accenture PVT LTD
2017.07 - 2020.11
Senior Executive
Hexaware Technology
2015.05 - 2017.07
Back-end / Customer Representative
IDBI Intech LTD
2013.12 - 2015.03
Back-end / Sales Representative
Sparta Telecommuter - Achiever Zone PVT LTD
2011.05 - 2013.12
Higher Secondary Certificate - undefined
Maharashtra Board
Secondary School Certificate - undefined
Maharashtra Board
Bachelor of Management Studies -
Mumbai University
Extra-Curricular Activities
- Corporate Social Responsibilities - Issues and Challenges Awake Nation (Success Foundation)
- Sports (Outdoors) - 1st Prize in Tug of War, State Level in Handball
Declaration
I hereby declare that the above-mentioned information is correct to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. Date: Signature: Ramneet Kaur Virdi
Strengths
- Confident, Positive, Extrovert
- Good Leadership Skills
- Innovative, Quick Learner, and Self-Motivated
- Good Listener and Team Player
- Patience and Smart Working
Area of Interest
- Outdoor Games
- Bike Riding
- Modeling
- Dancing