Rana Shoaib Khan
Muscat
Summary
Dependable courier delivery driver with expertise in maintaining accurate delivery records and ensuring high levels of customer satisfaction. Demonstrates exceptional service while securely delivering fragile items on time. Skilled in route optimization and efficient navigation through urban environments, adapting to changing schedules. Committed to vehicle safety and compliance with road regulations, contributing to a positive company reputation.
Overview
14
14
years of professional experience
Work History
Courier Delivery Driver
Talabat
Muscat, Oman
02.2025 - Current
- Maintained accurate records of deliveries, collections, and vehicle mileage for operational efficiency.
- Greeted customers warmly and professionally to maintain positive company reputation.
- Handled fragile and sensitive items with care, ensuring secure transport to prevent damage.
- Unloaded and delivered items safely using hands or equipment to prevent damage, spoilage or loss.
- Provided exceptional customer service, addressing queries and concerns with professionalism.
- Used outstanding local knowledge to navigate quickly and safely between delivery points.
- Supported customers with special needs following company guidelines.
- Negotiated traffic and parking challenges in urban areas to maintain timely delivery commitments.
- Adapted to unexpected changes in delivery schedules or routes, demonstrating flexibility.
- Offered flexible working patterns to meet round-the-clock delivery demands.
Car Rental Manager
Self Employed
Hyderabad
01.2022 - 01.2023
- Developed and implemented customer service protocols that increased client satisfaction rates.
- Negotiated contracts with corporate clients, securing long-term partnerships and stable revenue streams.
- Verified and reviewed completed contracts to maximise customer satisfaction.
- Upsold additional products such as GPS navigation systems, child seats, and insurance upgrades, contributing to revenue growth.
- Utilised rental software systems to process transactions, update vehicle availability, and generate rental agreements.
Driver
NRSP Social NGO
Mirpurkhas, Pakistan
01.2012 - 01.2022
- Ensured vehicle remained in peak condition for safety and reliability.
- Assisted in collecting and delivering goods and materials.
- Facilitated timely delivery of goods and services to customers while maintaining quality standards.
- Practised safe driving habits consistently while operating vehicles.
- Used safe driving practices at all times when operating vehicles.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Collected and delivered goods and materials.
- Maintained vehicle in optimum condition for safety and reliability.
Education
Diploma of Higher Education - Pre-ENG
Noor Muhammad High school
HyderabadSkills
- Customer service
- Route optimization
- Vehicle inspection
- Safety compliance
- GPS and map reading
- Driving licence
- Professionalism
- Delivery planning
- Responsible driving
- Customer communication
- Parcel handling
- Road safety regulation knowledge
- Route planning
Languages
English
Upper Intermediate
B2
Urdu
Advanced
C1
Arabic
Elementary
A2
Interests
Exploring different Places
Interest in Automobile
Timeline
Courier Delivery Driver
Talabat
02.2025 - Current
Car Rental Manager
Self Employed
01.2022 - 01.2023
Driver
NRSP Social NGO
01.2012 - 01.2022
Diploma of Higher Education - Pre-ENG
Noor Muhammad High school