Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rania Al Assi

Montreal

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Winners
Quebec
09.2022 - 09.2023
  • Cross-sell product, answer customer's questions about specific product/service, ensure racks are fully stocked, changing's the store's design, team up with co-workers to ensure proper customer service, remain knowledgeable disposing of leftover packing waste, storing materials in the appropriate places, transporting merchandise to the store, labeling, and censoring the clothes.

Customer Service Representative

Freelancer-self-employed
Quebec
03.2019 - Present
  • Planning the design and working with potential clients on selecting furniture, wood, upholstery fabrics, fixture lighting, curtains, carpet's yarn colors& pattern any other related accessories and products for industrial commercial, and domestic clients balancing innovation, aesthetic appeal, and functionality. Taking into account issues such as cost, market trends, demand, materials and manufacturing methods and technique and safety. Contacting the global furniture manufacturing for pricing and following up the production process and delivery methods and time which meeting the client's needs.

Project Manager

LBDI Holding Group
Qatar
03.2013 - 03.2019
  • Enhanced development and drove continuous improvement of project delivery process by provide strong program leadership, managed entire project life cycle from initial concept through final delivery. Responsible for furniture packages, design new layout, making BOQ, contract furniture company, sending & receiving quotations, discuss technical specification, making comparison sheet, dealing with sub-contractors until getting the final design etc.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints. Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Maintained records of all documents related to each project including specifications, change orders, invoices. Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Developed and maintained project plans, timelines, and budgets. Performed follow-up visits to verify that corrective actions have been taken in accordance with regulations.

Projects:

- Sheraton Doha Hotel.

- Hilton Double Tree Hotel.

- Najada Complex.

- Souk Wakif Boutique Hotel.

- Oman Palace.

- Sumaismah Palace.

- Moroco Palace.

- Private Projects+15.

FFE&E Designer & Retail Sales Associate

SARAY GALLERY
Damascus
06.2007 - 01.2013
  • Developed concepts for new furniture designs and prepared detailed drawings and researched current trends in furniture design and incorporated them into product designs.
  • Selected appropriate fabrics, finishes, hardware, and other components for each piece of furniture.
  • Evaluated customer feedback to identify areas where improvements could be made to existing products. Attended trade shows and industry events to stay informed about new developments in the field.
  • Assisted with marketing efforts by creating promotional material such as brochures, catalogs, and website content related to furniture designs.
  • Collaborated with sales teams to develop strategies for selling furniture pieces both domestically and internationally.
  • Provided technical support to customers regarding installation instructions, assembly processes, maintenance tips.
  • Consulted with clients regarding their specific needs when it came to customizing individual orders.

Projects:

- Private Villas.

- Offices furniture for banks & companies.

Education

Certificate Of Proficiency - Professional Communication in English

McGill School Of Continuing Studies
680 Sherbrooke St W 11th Floor, Montreal, Quebec
04-2022

Interior Design Diploma - Interior Design

New York Institute Of Art And Design
41 E 11th St 11th, Floor, New York, NY 10003,
05-2016

Bachelor of Arts - Design And Visual Communications

Fine Arts Damascus University
Baramkeh ST, Damascus, Syria
06-2006

Skills

    IT Skills:

    MS Excel, MS Access, MS Word, MS PowerPoint, MS Outlook, Adobe Photoshop CC, Autocad 2D& 3D

    Soft Skills:

  • Negotiation & Influencing skills
  • Confident in communicating with people
  • Can work under pressure with own initiative
  • Experienced in providing top quality work at any level
  • Self-motivated person whether working as an individual or in a team

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Limited

Timeline

Customer Service Representative

Winners
09.2022 - 09.2023

Customer Service Representative

Freelancer-self-employed
03.2019 - Present

Project Manager

LBDI Holding Group
03.2013 - 03.2019

FFE&E Designer & Retail Sales Associate

SARAY GALLERY
06.2007 - 01.2013

Certificate Of Proficiency - Professional Communication in English

McGill School Of Continuing Studies

Interior Design Diploma - Interior Design

New York Institute Of Art And Design

Bachelor of Arts - Design And Visual Communications

Fine Arts Damascus University
Rania Al Assi