Rania Hammouda

• Led cross-functional teams to deliver product features for banking clients across Europe and Africa, improving release reliability and customer satisfaction.
• Defined and tracked release KPIs (deployment frequency,
  change failure rate, MTTR) to drive continuous improvement in
  delivery performance.
• Facilitated Agile ceremonies and led cross-functional alignment
  on sprint goals, release readiness, and feature scope.
• Collaborated with DevOps to optimize CI/CD workflows,
  enabling safer deployments and reliable staging environments.
• Worked closely with banking clients to gather requirements,
  demo new features, and align delivery with their environments.
• Maintained clear documentation of user stories, test plans, and
  release notes using Jira and Confluence.
• Managing end-to-end product lifecycle including planning, execution, monitoring, and optimization.

Technical Environment: Jira, Confluence, Jenkins, Postman, XML, REST APIs, Google Sheets, Excel

• Owned the full product and release lifecycle, overseeing development, testing, deployment, and adoption of new features across international client platforms in Europe, Asia, and Africa.
• Acted as Product Manager and Release Manager, ensuring stable, timely, and high-quality feature releases through close collaboration with developers, QA, and DevOps.
• Led and organized Scrum ceremonies (Backlog Refinement, Sprint Planning, Sprint Reviews, Retrospectives) to maintain delivery cadence and cross-team alignment.
• Defined and tracked product improvement metrics (impact, adoption, incident ratios) to improve product quality and user satisfaction.
• Collaborated with DevOps teams to enhance CI/CD workflows, supporting automated testing and deployment processes to enable reliable and efficient feature releases.
• Managed end-to-end release management, ensuring proper change management, risk assessment, and mitigation.
• Conducted regular client presentations and stakeholder engagement sessions, explaining product features and benefits.
• Translated complex business requirements into technical specifications, collaborating closely with development teams to ensure successful implementation.
• Improved product usability and accessibility through user feedback and analytics, leading to increased user satisfaction.
• Acted as product advocate, communicating product benefits and features to internal and external stakeholders.

Technical Environment: Jenkins, Jira, Confluence, Grafana, Google Analytics, Figma

• Managed the full lifecycle of Coda ERP for BNP Paribas in France and Spain, collaborating closely with IT, business teams, and external vendors.
• Led the migration project from Coda ERP to Coda for Avral Spain, ensuring data integrity, successful migration, and smooth go-live with minimal disruption.
• Planned and validated application enhancements (upgrades, custom modules), acting as a liaison between technical teams and business users.
• Provided Level 2 and Level 3 support, resolving critical incidents and delivering sustainable solutions for key stakeholders regarding deployments and system changes.

Technical Environment: CODA Unit4, Sybase, MySQL, Remedy

• Developed Climategate, a web application for carbon offsetting, showcased at the G20 Summit as a model of environmental innovation.
• Led front-end integration and actively participated in bug-fixing sessions to ensure smooth functionality and enhanced user experience.
• Collaborated with UX/UI designers to create responsive, user-friendly web pages that maintained aesthetic integrity.
• Implemented and optimized testing processes to uphold high quality and reliability standards.
• Coordinated team tasks to enhance collaboration and streamline project workflows.

Technical Environment: Angular 4, Bootstrap, Linux, Trello

• Developed new features for crowdfunding platform, enhancing user experience and optimising platform performance.
• Designed and implemented WeBot, an investment automation robot, to simplify user investments and enhance platform efficiency.
• Led database design and optimisation, ensuring application stability and reliability.
• Used agile development methodologies to deliver high-quality software solutions on time.
• Liaised between technical teams and business users to facilitate successful implementation of solutions.

Technical Environment: PHP, Symfony2, Linux, Salesforce, MySQL, JavaScript, JQuery, PHPUnit