Rashad Djibril
Office Manager
Berlin
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Asistant
A and O Hostel
Berlin
01.2023 - Current
- ordering and storing foodstuffs
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
Fulfilment Associate
Amazon Logistics
Brieselang
10.2022 - 12.2023
- Provided professional services and support in a dynamic work environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
Travel Consultant
Dreams Consult
kumasi
01.2023 - 01.2023
- Sending and receiving emails on behalf of clients as well as applying for jobs in UK,ireland ,and USA for nurses and midwives.
- Interviewed and qualified clients to determine international travel and lodging needs and recommended points of interest to maximize travel experiences.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Updated and maintained customer databases to increase customer retention.
- Conducted market research to investigate potential new travel destinations.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
Library Assistant
Kwame Nkrumah University of Science and Technology
Kumasi
09.2021 - 05.2022
- Handled check-in and check-out process of library books and materials at circulation desk.
- Gained strong understanding of various methods for cataloging books and other materials.
- Answered questions from patrons and helped to find desired materials.
- Placed books on proper shelves when returned to circulation.
- Maintained and updated records of current collection.
- Organized special projects and programs that serviced community needs and improved library's public image.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Created welcoming and comfortable space by keeping library clean and organized.
- Offered basic reference assistance to support information needs.
Internship Student
UniBank Ghana
Kumasi
06.2017 - 07.2017
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Provided clerical support, addressing routine, and special requirements.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Master of Arts - Global Masters in Business Admnistration
Berlin School Of Business And Innovtion
Berlin, Germany 10.2022 - Current
Bachelor of Arts - Industrial And Product Design
Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana 06.2016 - 10.2020
Skills
Document control
undefinedCertification
Product Management , Udemy online class
leadership
Throughout my academic journey, I've had the privilege of serving in various leadership roles that have shaped my perspective and passion for creating positive change. My commitment to excellence and dedication to fostering growth have allowed me to lead impactful initiatives at different levels.
I was the vice president for my faculty in my second year during my bachelor's studies, and due to my remarkable performance, I was appointed as the academic board chairman of my college,, which is the college .After graduation, i was elected as the vice president of the national service personnel Association in my district where i also double as the coordinating secretary of my region, which i the Ashanti region of Ghana.
Timeline
Product Management , Udemy online class
07-2023
Asistant
A and O Hostel
01.2023 - Current
Travel Consultant
Dreams Consult
01.2023 - 01.2023
Fulfilment Associate
Amazon Logistics
10.2022 - 12.2023
Master of Arts - Global Masters in Business Admnistration
Berlin School Of Business And Innovtion
10.2022 - Current
Library Assistant
Kwame Nkrumah University of Science and Technology
09.2021 - 05.2022
Internship Student
UniBank Ghana
06.2017 - 07.2017
Bachelor of Arts - Industrial And Product Design
Kwame Nkrumah University Of Science And Technology
06.2016 - 10.2020
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