Summary
Overview
Work History
Education
Skills
Timeline
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Rashad Mirzazada

Rashad Mirzazada

Student
Magdeburg,ST

Summary

Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team leader consistently achieving and exceeding corporate goals for revenue generation and capacity.

Overview

9
9
years of professional experience

Work History

Operations Associate

Amazon Logistics
09.2023 - 02.2024
  • Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Improved operational efficiency by implementing new processes and streamlining existing workflows.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.

Hotel Manager

Badam d'Art Hotel
12.2021 - 08.2022
  • Developed and implemented marketing strategies to promote hotel services.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Increased customer service ratings through personable service.
  • Provided exceptional service and assistance to guests upon check-in.
  • Developed strong partnerships with local businesses to create exclusive offers and packages for hotel guests.

Economics Director

Avshar-Club Hotel
01.2021 - 08.2021
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Financial Accountant

Avshar-Club Hotel
10.2020 - 08.2021
  • Improved cash flow management with timely invoicing and efficient collections practices.
  • Managed relationships with external auditors effectively ensuring positive outcomes during annual audits.
  • Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
  • Contacted customers to immediately find resolutions for escalated issues.

Front Desk Manager

Avshar-Club Hotel
06.2019 - 10.2020
  • Handled tasks and responsibilities for front office employees during periods of understaffing.
  • Maintained an organized workspace at the front desk, contributing to a professional atmosphere that welcomed guests upon arrival.
  • Resolved guest complaints by addressing issues with rooms promptly.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Attended staff meetings and brought issues to attention of upper management.
  • Increased repeat business by providing exceptional service and promptly handling guest feedback.

Front Desk Receptionist

Avshar-Club Hotel
01.2019 - 06.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Loan Processor

Para Bank
08.2015 - 08.2016
  • Increased customer satisfaction with timely responses to inquiries and providing thorough explanations of loan processes.
  • Conducted credit analyses on applicants to assess risk levels prior to approval decisions.
  • Analyzed credit reports to determine eligibility of applicants and capacity for loan products.
  • Processed loans within various departments to achieve timely, accurate, and fair proceedings.
  • Maintained compliance with federal, state, and company regulations through regular review of updated guidelines.

Education

Associate of Science - International Business And Economics

Otto-von-Guericke University
Magdeburg, Germany
04.2001 -

Associate of Science - Bachelors of Business Management

Moscow State Humanitarian-Economical University
Moscow, Russia
04.2001 -

GED -

Kemer Ulusoy Holiday Club
Antalya, Turkiye
04.2001 -

Associate of Arts - Bachelors of Tourism Management

Azerbaijan State Tourism And Management University
Baku, Azerbaijan
04.2001 -

Skills

    Office and staff streamlining

    Guest services management

    Cash Handling

    Staff Supervision

    Staff Training

Timeline

Operations Associate

Amazon Logistics
09.2023 - 02.2024

Hotel Manager

Badam d'Art Hotel
12.2021 - 08.2022

Economics Director

Avshar-Club Hotel
01.2021 - 08.2021

Financial Accountant

Avshar-Club Hotel
10.2020 - 08.2021

Front Desk Manager

Avshar-Club Hotel
06.2019 - 10.2020

Front Desk Receptionist

Avshar-Club Hotel
01.2019 - 06.2019

Loan Processor

Para Bank
08.2015 - 08.2016

Associate of Science - International Business And Economics

Otto-von-Guericke University
04.2001 -

Associate of Science - Bachelors of Business Management

Moscow State Humanitarian-Economical University
04.2001 -

GED -

Kemer Ulusoy Holiday Club
04.2001 -

Associate of Arts - Bachelors of Tourism Management

Azerbaijan State Tourism And Management University
04.2001 -

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