Raviraj Singh

• Time Estimation Service

68% Jumps Reduction:

Engineered a complete re-architecture of the Time Estimation Service, reducing jumps between listing and details pages by an impressive 68%, significantly enhancing user experience.

Strategic Project Leadership:

Guided the comprehensive re-architecture of the Time Estimation Service, from formulating meticulous Request for Comments (RFC) and creating a robust deployment plan to orchestrating task distribution.

Logistics Gateway And Vendor Availability Service
Revamped the logistics Platform, designed and created Logistics As A Service which will be the single point of contact of all the logistics related APIs such time estimation, dynamic pricing and the vendor availability services
Client-Side Fallback Service to increase availability by 82%
Developed and implemented a resilient fallback service deployed at client sites, designed to seamlessly handle requests during datacenter unavailability..
Time Estimation Service
Worked on several initiatives to bring the on-time percentage of orders which increased conversion rates by 2.5%. and decreased customer contact rates by 4.9%

• Social Networking for Payment
  Created the Social Networking for Payments inside the Gopay App which will have all the functionalities similar to other social networking sites which Increased customer retention by 18%.
• Promotion and Cashback Engine
  Built Promotion and Cashback Engine which will determine the amount and type of benefits to be given to the Customer depending on the rules and Criteria defined by the business Operation Team
• High Availability Redis Cluster
  Built the complete infrastructure setup for the Redis-Cluster setup which will enable the High Availability using the Terraform for the Redis which is being used for multiple purposes across multiple teams which Increased availability of Redis Clusters accross the domain by 99.9%

• Scaled serviceability Service by 10x and reduced its response time by 3x by using Redis(Distributed Caching Mechanism), removing database calls, reducing size of object stored in redis, using Ehcache (in Memory Caching) and doing further optimizations
  Launched Try On Delivery project for Customer Acquisition, coordinating with multiple teams
  Worked on making the Myntra platform multi-tenant to onboard Jabong and other clients, reducing operational costs
  Implemented Transport Management System (TMS) to bring visibility and tracking in long haul delivery of shipments.