RAYMOND FITZGERALD
Townsend
Summary
Results-driven and detail-oriented Project Management professional with a strong track record of coordinating cross-functional teams, managing competing priorities, and driving project execution to successful completion. Known for a customer-focused mindset, strategic problem-solving, and the ability to deliver under pressure. Skilled in Agile and Scrum methodologies, risk mitigation, stakeholder communication, and process improvement. A self-motivated and adaptable leader with a keen analytical approach, committed to delivering high-impact results and continuous operational efficiency.
Overview
10
10
years of professional experience
Work History
Automation Engineer
JP Morgan Chase
02.2022 - Current
- Led cross-functional collaboration to align testing strategies, streamline defect resolution processes, and ensure adherence to project timelines and deliverables.
- Interfaced with stakeholders to communicate test outcomes, translating technical results into actionable business insights that informed strategic decisions and improved product quality.
- Monitored project milestones and deliverables, proactively identifying risks and implementing mitigation plans to ensure on-time and within-scope delivery.
- Oversaw the development and execution of automated testing initiatives across web, mobile, and desktop platforms, contributing to an 80% automation coverage and improved release cycles.
- Coordinated API testing initiatives using Postman and REST Assured, ensuring test coverage aligned with business and functional requirements.
- Managed the integration of automated tests into CI/CD pipelines via Jenkins, supporting continuous testing practices and reducing defect leakage in production.
Pharmacy Technician
Christiana Hospital
10.2019 - 02.2022
- Collaborated with nurses to provide optimal patient care.
- Worked in a highly regulated environment to ensure optimal patient care.
Pharmacy Technician
Walgreens Pharmacy
10.2015 - 10.2019
Education
Master of Business Administration - Concentration in IT
Wilmington University
Wilmington, DE06.2025
Software Developer - undefined
Zip Code Wilmington Coding Bootcamp
Wilmington, DE09.2021
B.S. - Biology
University of Delaware
Newark, DE06.2018
Skills
- Project Planning
- Risk Management
- Stakeholder Communication
- Cross-Functional Team Leadership
- Agile
- Scrum
- Jira
- Microsoft Office Suite
- Git
- Jenkins
- Postman
- REST Assured
- Selenium
- Java
- Spring Boot
Timeline
Automation Engineer
JP Morgan Chase
02.2022 - Current
Pharmacy Technician
Christiana Hospital
10.2019 - 02.2022
Pharmacy Technician
Walgreens Pharmacy
10.2015 - 10.2019
Software Developer - undefined
Zip Code Wilmington Coding Bootcamp
B.S. - Biology
University of Delaware
Master of Business Administration - Concentration in IT
Wilmington University
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