Summary
Overview
Work History
Education
Skills
Timeline
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René König

Berlin

Summary

Highly motivated professional with 10+ years of eBay experience and proficiencies in different fields like Project and Program Management, Sales, and Customer Service proven in areas such as Parts & Accessories, Product Engagement, and Regulatory. Excited and passionate about the refurbished electronics market as a consumer and as a team member to grow the eBay Certified Refurbished Program.

Overview

7
7
years of professional experience

Work History

Regulatory Implementation Specialist

EBAY GmbH
12.2022 - 05.2024
  • Since 12/2022, Regulatory Business Unit Owner of the EU's Energy Labeling Regulation program to ensure compliance with its requirements for professional sellers and eBay.
  • Achievement : Introduced a new upload functionality to enable professional sellers to provide their own energy labeling information which is supposed to drive adoption and legal compliance.
  • Since 08/2023, operational management and support on various regulatory programs horizontally.
  • Project lead of a UK Product Safety categories audit effort to identify global categories for unblocking.
  • Achievement : Obtained a deeper understanding of items in scope of the UK Product Safety Regulation and could release blocked categories to regain gross merchandise volume (GMV).

B2C Project Manager – EU Product Engagement

DIS AG (Temporary Worker At EBAY GmbH)
05.2021 - 10.2022
  • Managed, coordinated, and supported complex projects on EU and local regulatory requirements.
  • Worked cross-functionally and globally with teams of Business, Legal, Product, Global Seller Marketing, Localization and GCX departments to deliver products and features that meet regulatory requirements as well as buyer and seller needs.
  • Created go-to-market plans and seller communication initiatives that include email and phone outreach campaigns.

Specialist Quality & Processes in CS Team

Mobile.de GmbH
02.2019 - 07.2020
  • Project “Knowledge Management”: Responsible for restructuring the CS knowledge base in Confluence and optimizing communication processes within Customer Service.
  • Project “Service Quality”: Responsible for a new quality concept and its implementation.

Specialist Seller Growth in CS Team

EBAY Customer Support GmbH
10.2017 - 01.2019
  • Campaign management: Planned, coordinated, and reviewed internal and external Outreach campaigns.
  • Created strategies to grow the business of eBay's high-value business sellers (Concierge)
  • Field services: Exhibitions and seller visits.

Education

Bachelor of Arts - International Management

FOM (University of Applied Sciences)
Berlin, Germany
03.2021

High School Diploma -

Wall Street English
Berlin, Germany
02.2016

Skills

  • Proven experience in Project and Program Management within e-commerce sector
  • Ability to work on multiple projects simultaneously
  • Expertise in Consulting, Sales and Marketing to achieve user adoption and increase sales
  • Knowledge of electronics market regarding some applicable regulatory requirements such as "Energy Labeling Regulation" and its application
  • Experienced team player in cross-functional and global set-up
  • Data-driven and target-oriented mindset
  • Experienced in working with MS Office as well as data analysis tools like Tableau
  • Strong Excel skills including pivot tables, VLOOKUPs, etc
  • Experienced in monitoring success metrics and in its report to stakeholders

Timeline

Regulatory Implementation Specialist

EBAY GmbH
12.2022 - 05.2024

B2C Project Manager – EU Product Engagement

DIS AG (Temporary Worker At EBAY GmbH)
05.2021 - 10.2022

Specialist Quality & Processes in CS Team

Mobile.de GmbH
02.2019 - 07.2020

Specialist Seller Growth in CS Team

EBAY Customer Support GmbH
10.2017 - 01.2019

Bachelor of Arts - International Management

FOM (University of Applied Sciences)

High School Diploma -

Wall Street English

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