Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
Timeline
Generic

Rene Morales

Odessa

Summary

Strong background in sales and customer service, ready to drive success in sales service environment. Known for fostering collaboration and achieving results, adapting seamlessly to changing needs and challenges. Skilled in communication, relationship-building, and problem-solving, consistently delivering high standards and reliability. Equipped to enhance team performance and contribute to organizational goals.

Overview

25
25
years of professional experience

Work History

Sales Service Representative

MRC Global
Odessa, TX
11.2022 - Current
  • Respond to customer requests for quotes by sourcing products from the Company's existing inventory or purchasing them externally.
  • Build quotes that simultaneously create value for the customer and profitability for MRC Global.
  • Identify and actively pursue sales opportunities to contribute to overall sales growth.
  • Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
  • Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
  • Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
  • Verify the on-time shipping/delivery status of pending inbound and outbound shipments.
  • Communicate status proactively with the customer and adjust product sourcing efforts if needed.
  • Proactively respond to customers’ needs and concerns with options by using a problem-solving approach.
  • Validate that products specified in customers’ quote requests are permitted per their respective approved manufacturer’s list (AML) or other customer-provided specifications.
  • Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes .
  • Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
  • Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
  • Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.

Warehouse/Driver

Precision Pump & Valve
Midland TX
01.2022 - 11.2022

Deliver material to oilfield sites also order material through various companies. Deliver material to different oilfield sites. Received shipments and stored goods in warehouse. Coordinated transfers of materials between several warehouses. Safely use warehouse equipment, including forklift. Oversaw all products leaving the warehouse to ensure accuracy and integrity of shipments. Inspected and researched all discrepancies in inventory and tracking. Performed weekly analysis to find damaged or unacceptable product for improved quality control.

Jan. 2018 – Mar. 2018 PermianLide

Mar. 2018 – Mar. 2019 Distribution NOW

Sales Representative

DNOW
Odessa, TX
10.2018 - 10.2019
  • Service drilling and/or production accounts. Support sales team in administrative tasks. Interact with both customers and vendors to complete sales orders. Responsible for entire order process, including order creation through delivery paperwork, and maintaining organized records. Accurately create work orders and process invoices. Provide technical sales support and product consulting to customers. Directly supports business development efforts to cultivate and grow customer base. Support efforts to exceed sales goals, increase market share and improve customer satisfaction.

Driver/ Warehouse

Precision Pump and Valve
Odessa, TX
10.2017 - 01.2018
  • Deliver material to oilfield sites also order material through various companies. Deliver material to different oilfield sites. Received shipments and stored goods in warehouse. Coordinated transfers of materials between several warehouses. Safely use warehouse equipment, including forklift. Oversaw all products leaving the warehouse to ensure accuracy and integrity of shipments. Inspected and researched all discrepancies in inventory and tracking. Performed weekly analysis to find damaged or unacceptable product for improved quality control.
  • Jan. 2018 – Mar. 2018 PermianLide
  • Mar. 2018 – Mar. 2019 Distribution NOW

Sales

Bird Electric
Midland, Texas
10.2011 - 05.2012

Electrician Apprentice

R& H Electric
Odessa, TX
08.2006 - 05.2012
  • Measured, cut, and bent wire and conduit, using measuring instruments and hand tools. Maintained tools, vehicles, and equipment and kept parts and supplies in order. Drilled holes and pulled or pushed wiring through openings, using hand and power tools. Thread conduit ends, connected couplings, and fabricated and secured conduit support brackets, using hand tools. Ran cable trays and some terminations.
  • May 2012 – March 2013 R& H Electric, Odessa TX.

Field Technician

Nurses Unlimited
Odessa, TX
10.2010 - 10.2011
  • Delivered medical equipment to homes and hospitals. Maintained some equipment. Maintained some of the warehouses inventory. Safely use warehouse equipment, including forklift. Oversaw all products leaving the warehouse to ensure accuracy and integrity of shipments. Inspected and researched all discrepancies in inventory.

Apple Electric
Odessa, Texas
09.2008 - 10.2008

Dixie Electric
Odessa, Texas
06.2008 - 09.2008

Buffalo Gap, Apprentice
Odessa, Texas
01.2008 - 06.2008

Ardent Electric
Cameron, Louisiana
02.2007 - 01.2008

Elkhorn Construction
Evanston, Wyoming
08.2006 - 02.2007

Petty Officer 3rd Class

United States Navy
10.2001 - 10.2005
  • In charge of Navigation Forming the foundation of the Navy's leadership structure, skillfully executed a complete range of fundamental tasks, ensured the efficient management of assigned duties. Employed a practical, hands-on approach, they exhibited trademark skill and proven reliability. Possessed a track record for getting the job done, vital to the effective operation of the U.S. Navy.
  • Quartermaster, USS Falcon, Ingleside, TX
  • Quartermaster, USS Raven, Bahrain, Maxama
  • Boatswainmate, USS Heron, Ingleside, TX

Education

Basics -

Odessa College
01-2014

Electrician Technician Certification -

Southeastern Career Institute
Midland, Texas
01-2009

High School Diploma -

Odessa High School
01-1998

Skills

Customer Service

Fluent in both English and Spanish

Good Computer Skills, including Data Entry

Programs

Certified Forklift Operator

Shipping and Receiving

SAP Program

Electrical Systems

Installation for Resident and Commercial

Motors and Controls

Ac & Dc Motors & Controls

QUALIFICATIONS

  • Maintain Inventory
  • 10 years of warehouse experience working in various warehouses
  • 10 years of delivery driving material
  • Inspected and researched all discrepancies in inventory and tracking
  • Ability to initiate and adapt to change, and work in a team environment
  • Coordinating transfers of materials between several warehouses
  • 10 years of Customer Service

Timeline

Sales Service Representative

MRC Global
11.2022 - Current

Warehouse/Driver

Precision Pump & Valve
01.2022 - 11.2022

Sales Representative

DNOW
10.2018 - 10.2019

Driver/ Warehouse

Precision Pump and Valve
10.2017 - 01.2018

Sales

Bird Electric
10.2011 - 05.2012

Field Technician

Nurses Unlimited
10.2010 - 10.2011

Apple Electric
09.2008 - 10.2008

Dixie Electric
06.2008 - 09.2008

Buffalo Gap, Apprentice
01.2008 - 06.2008

Ardent Electric
02.2007 - 01.2008

Electrician Apprentice

R& H Electric
08.2006 - 05.2012

Elkhorn Construction
08.2006 - 02.2007

Petty Officer 3rd Class

United States Navy
10.2001 - 10.2005

Basics -

Odessa College

Electrician Technician Certification -

Southeastern Career Institute

High School Diploma -

Odessa High School
Rene Morales