Reyhaneh Stiegler

As a PR & Marketing Executive at Badrutt's Palace Hotel, I strategically manage our online presence, enhancing websites and creating compelling materials for top-tier magazines. I actively engage in photoshoots and coordinate press trips to amplify media presence.
Collaborating across departments, I refine graphics and text to align with our brand identity. Proficient in Adobe products, I ensure visually impactful marketing materials. Contributing to the hotel's exclusive listing as the only mountain resort in "The 50 Best Hotels in the World" 2023.

In my role as a Lead at the Apple Store, I orchestrate smooth store operations, including overseeing opening/closing procedures, designing shift plans for over 130 employees, and leading a sizable team. I excel in delegating responsibilities, coordinating schedules, and maintaining transparent communication with both the team and higher-ups. Beyond daily operational management, I prioritize delivering exceptional customer service by addressing interactions and concerns. This position serves as a testament to my expertise in management, leadership, and customer service, transferrable across various industries and roles.

Dedicated to providing an unforgettable shopping and support experience, adept at translating technical issues into easily understandable terms, offering courteous guidance, and promptly addressing customer requests.
Additionally, 1 contribute to the tech and merchandising teams by handling daily challenges and facilitating regular visual and merchandising changes.

In my role as a Public Relations Manager and Jewelry Sales Associate at Koenig Design AG, I undertook a multifaceted position. I was responsible for tasks ranging from developing new websites, coordinating photo shoots, and organizing events like Berlin Fashion Week to collaborating on the design of Christmas cards with Pets' artist. Leveraging my expertise, I successfully marketed high-end jewelry to international clientele in Zurich and St. Moritz. This diverse set of responsibilities allowed me to stay fully engaged in every facet of the company.

Accumulated extensive expertise in the world of high-quality jewelry, gemstones, and watches through years of dedicated experience, showcasing a profound understanding of the industry.

In my role as Demi Chef de Bar at the prestigious 5-star Grand Hotel Kronenhof, I seamlessly took on the Deputy responsibilities in the absence of the Chef de Bar. Furthermore, I offered crucial support during the Jazz Festival at the renowned Dracula Club in St.
Moritz. In both capacities, I played a pivotal role in maintaining the bar's elevated standards, providing top-tier service, and contributing to the exceptional reputation upheld by the Leading Hotels of the World.

In my role as Chef de Rang at Suvretta House's Chasellas restaurant, I coordinated flawless service, elevating the dining experience for guests. I oversaw front-of-house operations, led the service team, and ensured outstanding customer satisfaction. This involved precise table arrangements, skillful order handling, offering menu suggestions, and promptly addressing guest queries. The role required robust leadership, effective communication, and a commitment to delivering an exceptional culinary journey in the distinguished atmosphere of Suvretta House.

As a Chef de Rang at Klosterbräu Hotel and Spa, my role involves overseeing and coordinating the dining service for guests. I manage the front-of-house operations, supervise the service team, and ensure a high level of customer satisfaction. Responsibilities include table setup, order taking, providing menu recommendations, and addressing guest inquiries. This position requires strong leadership, excellent communication skills, and a commitment to delivering an exceptional dining experience within the hospitality setting of Klosterbräu Hotel and Spa.

In my journey from Commis de Rang to Demi Chef de Rang, I have honed my skills and demonstrated a strong work ethic while gaining valuable international experience. This progression underscores my adaptability and commitment to achieving excellence in the hospitality industry. As a Demi Chef de Rang, I am dedicated to orchestrating seamless and luxurious dining experiences. From maintaining impeccable table setups to skillfully handling orders and offering menu recommendations, I ensure top-tier service. My proactive approach and collaboration with various departments highlight my ongoing commitment to refining my skills and contributing to the continual growth and excellence of the hospitality industry.

I completed a comprehensive program as a Hotel Industry Expert and Hotel and Catering Specialist at the esteemed Best Western Hotel am Drechselsgarten, culminating in the successful acquisition of a diploma. This experience has equipped me with extensive knowledge and practical skills in the dynamic field of hotel management.