Ricardo Becerril
Wilmington
Overview
3
3
years of professional experience
Work History
Customer Service Representative
El Diablo
11.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Timeline
Customer Service Representative
El Diablo
11.2022 - Current