Riccardo Valle
Head Of Delivery Solutions
Oppelner Str. 46 Berlin
Summary
Results-oriented achiever with a proven ability to consistently exceed targets and drive success in fast-paced environments. Combining strategic thinking with hands-on experience, delivers impactful solutions that enhance organizational performance. Expertise lies in analyzing and developing efficient processes, ensuring high operational standards, and aligning efforts with organizational goals.
Overview
27
27
years of professional experience
4
4
Languages
Work History
HEAD OF DELIVERY SOLUTIONS
Zalando
01.2023 - Current
- Manage last mile transportation strategy and operations performance
- Own commercial relationships and contract negotiation
- Oversee day-to-day operations of a team of 30+ employees
- Lead all projects and optimization initiatives impacting the last mile delivery
LOGISTICS AND CUSTOMER CARE DIRECTOR
Ventis
10.2021 - 01.2023
- Managed the operations strategy after the acquisition by Making Science SA
- Renegotiated all logistics and customer care contracts
- Restructured operations costs
- Improved overall logistics and customer care performance
MOBILITY COUNTRY MANAGER
Acciona
12.2019 - 10.2021
- Led the launch and growth of the Mobility business in Italy
- Managed all aspects of the local business: Overall strategy and performance, Team organization and management, Administration and procurement, legal, accounting/tax, HR, real estate, Relationships with the policymakers, Spokesman for the media
CO-FOUNDER
AKARA - SOCIAL
09.2019 - 12.2019
- Supported the Founder to create the company
- Set-up the supply chain network
- Supervised team, overseeing day-to-day operations
MANAGING PARTNER
Rodando Ecomensajeria
06.2019 - 12.2019
- Supported the company to move from loss to profit making in 4.5 months
- Restructured all the areas of the business (suppliers base, pricing, assets, employees, etc.)
DIRECTOR OF GLOBAL LOGISTICS & SC
Hawkers Group
03.2018 - 05.2019
- Led the logistics strategy for the group (6 brands) and managed the related KPI's
- Managed all IB/OB/reverse flows (B2B, B2C, B2B2C), customs, trade compliance, and related contracts
- Supported the business transformation from native online store to multi & omnichannel
- Managed 10 3PL warehouses globally and related logistics contracts
- Optimised network design and topology to maximise business efficiencies
- Evaluated supplier base on a continuous basis and managing RfPs as required to ensure process compliance and performance standards for the customers
- Leading S&OP process
HEAD OF LOGISTICS, EMEA
Google
04.2017 - 02.2018
- Led logistics strategy and operations performance for the region
- Collaborated with cross-functional teams to integrate logistics processes into overall business operations.
- Implemented risk mitigation strategies in response to global supply chain disruptions, ensuring business continuity.
- Supported NPIs, new customers and new markets launch
HEAD OF TRANSPORTATION, ITALY AND SPAIN
Amazon
02.2012 - 03.2017
- Led transportation operations and carrier management for Amazon.es and Amazon.it since the start-up of the operations
- Setup the operational strategy to support accelerated growth
- Managed carriers negotiation for services and transportation solutions
- Supervised the team of operation managers
- Managed the KPI's on service, customer experience and cost
HEAD OF TRANSPORTATION
Amazon
02.2012 - 12.2015
- Led transportation operations and carrier management for Amazon.es since the start-up of the operations
- Setup the operational strategy to support accelerated growth
- Managed carriers negotiation for services and transportation solutions
- Supervised the team of operation managers
TRANSPORTATION MANAGER
Alcoa
03.2007 - 02.2012
- Managed transportation strategy and costs budget
- Managed tenders, negotiations and transportation contracts
- Managed carriers performance
- Managed the relationship with production plants, sales, finance, customer services
CUSTOMER SERVICES MANAGER
Alcoa
12.2005 - 03.2007
- Managed the customer services function for Alcoa Primary Metals Europe
- Supervised the end-to-end Order to Cash process, including sales contracts, production planning, pricing and invoicing
- Supported the customers' credit management
- Oversaw the day-to-day activities of the CSR team
PLANT SUPPLY CHAIN MANAGER
Alcoa
12.2002 - 11.2005
- Managed the stock and the demand planning of the strategic raw materials for the production plant (petcoke, pitch, alumina)
- Managed the pricing and contracts for the aforementioned materials
- Managed the maritime transportation contracts, charter party agreement and relationship with shipbrokers and shipagents
- Coordinated the port operations for vessels unloading
HEAD OF DEPARTMENT
Auchan
11.1997 - 11.2002
- Managed the P&L for the assigned department (food & non-food)
- Managed stock, pricing, sales and marketing of the department
- Managed the commercial relationships with the suppliers
- Supervised the operations team
Education
M.D. - Business Economics
Università Degli Studi
Cagliari 04.2001 -
Skills
- Performance Improvement Strategies
- Goals Setting and Tracking
- Results-Driven
- Data-Driven Decision Making
- Operations Management
- Performance Improvement
- Process Optimization
- Effective Negotiation
- Strategic Development Expertise
Certifications Courses
- Negotiation, Scotwork
- Sales and Operations Planning, Zaragoza Logistics Center
Timeline
HEAD OF DELIVERY SOLUTIONS
Zalando
01.2023 - Current
LOGISTICS AND CUSTOMER CARE DIRECTOR
Ventis
10.2021 - 01.2023
MOBILITY COUNTRY MANAGER
Acciona
12.2019 - 10.2021
CO-FOUNDER
AKARA - SOCIAL
09.2019 - 12.2019
MANAGING PARTNER
Rodando Ecomensajeria
06.2019 - 12.2019
DIRECTOR OF GLOBAL LOGISTICS & SC
Hawkers Group
03.2018 - 05.2019
HEAD OF LOGISTICS, EMEA
Google
04.2017 - 02.2018
HEAD OF TRANSPORTATION, ITALY AND SPAIN
Amazon
02.2012 - 03.2017
HEAD OF TRANSPORTATION
Amazon
02.2012 - 12.2015
TRANSPORTATION MANAGER
Alcoa
03.2007 - 02.2012
CUSTOMER SERVICES MANAGER
Alcoa
12.2005 - 03.2007
PLANT SUPPLY CHAIN MANAGER
Alcoa
12.2002 - 11.2005
M.D. - Business Economics
Università Degli Studi
04.2001 -
HEAD OF DEPARTMENT
Auchan
11.1997 - 11.2002
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