Summary
Overview
Work History
Education
Skills
Certifications Courses
Timeline
Generic

Riccardo Valle

Head Of Delivery Solutions
Oppelner Str. 46 Berlin

Summary

Highly accomplished Operations Executive with a distinguished record of exceeding targets and driving significant success within dynamic, high-growth organizations. I combine strategic foresight with deep operational expertise to deliver impactful solutions that consistently enhance organizational performance and profitability. My experience includes managing a global supply chain and P&L exceeding €1 billion EUR, leveraging data-driven insights and decisive negotiation to optimize efficiency and accelerate growth. I excel at cultivating high-trust, cross-functional teams that scale effectively and consistently achieve ambitious objectives.

Overview

27
27
years of professional experience
4
4
Languages

Work History

HEAD OF DELIVERY SOLUTIONS

Zalando
01.2023 - Current
  • Manage last mile transportation strategy and operations performance
  • Own commercial relationships and contract negotiation
  • Oversee day-to-day operations of a team of 30+ employees
  • Lead all projects and optimization initiatives impacting the last mile delivery

LOGISTICS AND CUSTOMER CARE DIRECTOR

Ventis
10.2021 - 01.2023
  • Managed the operations strategy after the acquisition by Making Science SA
  • Renegotiated all logistics and customer care contracts
  • Restructured operations costs
  • Improved overall logistics and customer care performance

MOBILITY COUNTRY MANAGER

Acciona
12.2019 - 10.2021
  • Led the launch and growth of the Mobility business in Italy
  • Managed all aspects of the local business: Overall strategy and performance, Team organization and management, Administration and procurement, legal, accounting/tax, HR, real estate, Relationships with the policymakers, Spokesman for the media

CO-FOUNDER

AKARA - SOCIAL
09.2019 - 12.2019
  • Supported the Founder to create the company
  • Set-up the supply chain network
  • Supervised team, overseeing day-to-day operations

MANAGING PARTNER

Rodando Ecomensajeria
06.2019 - 12.2019
  • Supported the company to move from loss to profit making in 4.5 months
  • Restructured all the areas of the business (suppliers base, pricing, assets, employees, etc.)

DIRECTOR OF GLOBAL LOGISTICS & SC

Hawkers Group
03.2018 - 05.2019
  • Led the logistics strategy for the group (6 brands) and managed the related KPI's
  • Managed all IB/OB/reverse flows (B2B, B2C, B2B2C), customs, trade compliance, and related contracts
  • Supported the business transformation from native online store to multi & omnichannel
  • Managed 10 3PL warehouses globally and related logistics contracts
  • Optimised network design and topology to maximise business efficiencies
  • Evaluated supplier base on a continuous basis and managing RfPs as required to ensure process compliance and performance standards for the customers
  • Leading S&OP process

HEAD OF LOGISTICS, EMEA

Google
04.2017 - 02.2018
  • Led logistics strategy and operations performance for the region
  • Collaborated with cross-functional teams to integrate logistics processes into overall business operations.
  • Implemented risk mitigation strategies in response to global supply chain disruptions, ensuring business continuity.
  • Supported NPIs, new customers and new markets launch

HEAD OF TRANSPORTATION, ITALY AND SPAIN

Amazon
02.2012 - 03.2017
  • Led transportation operations and carrier management for Amazon.es and Amazon.it since the start-up of the operations
  • Setup the operational strategy to support accelerated growth
  • Managed carriers negotiation for services and transportation solutions
  • Supervised the team of operation managers
  • Managed the KPI's on service, customer experience and cost

HEAD OF TRANSPORTATION

Amazon
02.2012 - 12.2015
  • Led transportation operations and carrier management for Amazon.es since the start-up of the operations
  • Setup the operational strategy to support accelerated growth
  • Managed carriers negotiation for services and transportation solutions
  • Supervised the team of operation managers

TRANSPORTATION MANAGER

Alcoa
03.2007 - 02.2012
  • Managed transportation strategy and costs budget
  • Managed tenders, negotiations and transportation contracts
  • Managed carriers performance
  • Managed the relationship with production plants, sales, finance, customer services

CUSTOMER SERVICES MANAGER

Alcoa
12.2005 - 03.2007
  • Managed the customer services function for Alcoa Primary Metals Europe
  • Supervised the end-to-end Order to Cash process, including sales contracts, production planning, pricing and invoicing
  • Supported the customers' credit management
  • Oversaw the day-to-day activities of the CSR team

PLANT SUPPLY CHAIN MANAGER

Alcoa
12.2002 - 11.2005
  • Managed the stock and the demand planning of the strategic raw materials for the production plant (petcoke, pitch, alumina)
  • Managed the pricing and contracts for the aforementioned materials
  • Managed the maritime transportation contracts, charter party agreement and relationship with shipbrokers and shipagents
  • Coordinated the port operations for vessels unloading

HEAD OF DEPARTMENT

Auchan
11.1997 - 11.2002
  • Managed the P&L for the assigned department (food & non-food)
  • Managed stock, pricing, sales and marketing of the department
  • Managed the commercial relationships with the suppliers
  • Supervised the operations team

Education

M.D. - Business Economics

Università Degli Studi
Cagliari
04.2001 -

Skills

Performance Improvement Strategies

Certifications Courses

  • Negotiation, Scotwork
  • Sales and Operations Planning, Zaragoza Logistics Center

Timeline

HEAD OF DELIVERY SOLUTIONS

Zalando
01.2023 - Current

LOGISTICS AND CUSTOMER CARE DIRECTOR

Ventis
10.2021 - 01.2023

MOBILITY COUNTRY MANAGER

Acciona
12.2019 - 10.2021

CO-FOUNDER

AKARA - SOCIAL
09.2019 - 12.2019

MANAGING PARTNER

Rodando Ecomensajeria
06.2019 - 12.2019

DIRECTOR OF GLOBAL LOGISTICS & SC

Hawkers Group
03.2018 - 05.2019

HEAD OF LOGISTICS, EMEA

Google
04.2017 - 02.2018

HEAD OF TRANSPORTATION, ITALY AND SPAIN

Amazon
02.2012 - 03.2017

HEAD OF TRANSPORTATION

Amazon
02.2012 - 12.2015

TRANSPORTATION MANAGER

Alcoa
03.2007 - 02.2012

CUSTOMER SERVICES MANAGER

Alcoa
12.2005 - 03.2007

PLANT SUPPLY CHAIN MANAGER

Alcoa
12.2002 - 11.2005

M.D. - Business Economics

Università Degli Studi
04.2001 -

HEAD OF DEPARTMENT

Auchan
11.1997 - 11.2002
Riccardo ValleHead Of Delivery Solutions