Riccardo Valle
Head Of Delivery Solutions
Oppelner Str. 46 Berlin
Summary
Highly accomplished Operations Executive with a distinguished record of exceeding targets and driving significant success within dynamic, high-growth organizations. I combine strategic foresight with deep operational expertise to deliver impactful solutions that consistently enhance organizational performance and profitability. My experience includes managing a global supply chain and P&L exceeding €1 billion EUR, leveraging data-driven insights and decisive negotiation to optimize efficiency and accelerate growth. I excel at cultivating high-trust, cross-functional teams that scale effectively and consistently achieve ambitious objectives.
Overview
27
27
years of professional experience
4
4
Languages
Work History
HEAD OF DELIVERY SOLUTIONS
Zalando
2023.01 - Current
- Manage last mile transportation strategy and operations performance
- Own commercial relationships and contract negotiation
- Oversee day-to-day operations of a team of 30+ employees
- Lead all projects and optimization initiatives impacting the last mile delivery
LOGISTICS AND CUSTOMER CARE DIRECTOR
Ventis
2021.10 - 2023.01
- Managed the operations strategy after the acquisition by Making Science SA
- Renegotiated all logistics and customer care contracts
- Restructured operations costs
- Improved overall logistics and customer care performance
MOBILITY COUNTRY MANAGER
Acciona
2019.12 - 2021.10
- Led the launch and growth of the Mobility business in Italy
- Managed all aspects of the local business: Overall strategy and performance, Team organization and management, Administration and procurement, legal, accounting/tax, HR, real estate, Relationships with the policymakers, Spokesman for the media
CO-FOUNDER
AKARA - SOCIAL
2019.09 - 2019.12
- Supported the Founder to create the company
- Set-up the supply chain network
- Supervised team, overseeing day-to-day operations
MANAGING PARTNER
Rodando Ecomensajeria
2019.06 - 2019.12
- Supported the company to move from loss to profit making in 4.5 months
- Restructured all the areas of the business (suppliers base, pricing, assets, employees, etc.)
DIRECTOR OF GLOBAL LOGISTICS & SC
Hawkers Group
2018.03 - 2019.05
- Led the logistics strategy for the group (6 brands) and managed the related KPI's
- Managed all IB/OB/reverse flows (B2B, B2C, B2B2C), customs, trade compliance, and related contracts
- Supported the business transformation from native online store to multi & omnichannel
- Managed 10 3PL warehouses globally and related logistics contracts
- Optimised network design and topology to maximise business efficiencies
- Evaluated supplier base on a continuous basis and managing RfPs as required to ensure process compliance and performance standards for the customers
- Leading S&OP process
HEAD OF LOGISTICS, EMEA
Google
2017.04 - 2018.02
- Led logistics strategy and operations performance for the region
- Collaborated with cross-functional teams to integrate logistics processes into overall business operations.
- Implemented risk mitigation strategies in response to global supply chain disruptions, ensuring business continuity.
- Supported NPIs, new customers and new markets launch
HEAD OF TRANSPORTATION, ITALY AND SPAIN
Amazon
2012.02 - 2017.03
- Led transportation operations and carrier management for Amazon.es and Amazon.it since the start-up of the operations
- Setup the operational strategy to support accelerated growth
- Managed carriers negotiation for services and transportation solutions
- Supervised the team of operation managers
- Managed the KPI's on service, customer experience and cost
HEAD OF TRANSPORTATION
Amazon
2012.02 - 2015.12
- Led transportation operations and carrier management for Amazon.es since the start-up of the operations
- Setup the operational strategy to support accelerated growth
- Managed carriers negotiation for services and transportation solutions
- Supervised the team of operation managers
TRANSPORTATION MANAGER
Alcoa
2007.03 - 2012.02
- Managed transportation strategy and costs budget
- Managed tenders, negotiations and transportation contracts
- Managed carriers performance
- Managed the relationship with production plants, sales, finance, customer services
CUSTOMER SERVICES MANAGER
Alcoa
2005.12 - 2007.03
- Managed the customer services function for Alcoa Primary Metals Europe
- Supervised the end-to-end Order to Cash process, including sales contracts, production planning, pricing and invoicing
- Supported the customers' credit management
- Oversaw the day-to-day activities of the CSR team
PLANT SUPPLY CHAIN MANAGER
Alcoa
2002.12 - 2005.11
- Managed the stock and the demand planning of the strategic raw materials for the production plant (petcoke, pitch, alumina)
- Managed the pricing and contracts for the aforementioned materials
- Managed the maritime transportation contracts, charter party agreement and relationship with shipbrokers and shipagents
- Coordinated the port operations for vessels unloading
HEAD OF DEPARTMENT
Auchan
1997.11 - 2002.11
- Managed the P&L for the assigned department (food & non-food)
- Managed stock, pricing, sales and marketing of the department
- Managed the commercial relationships with the suppliers
- Supervised the operations team
Education
M.D. - Business Economics
Università Degli Studi
Cagliari 2001.04 -
Skills
Performance Improvement Strategies
Goals Setting and Tracking
Results-Driven
Data-Driven Decision Making
Operations Management
Performance Improvement
Process Optimization
Effective Negotiation
Strategic Development Expertise
Certifications Courses
- Negotiation, Scotwork
- Sales and Operations Planning, Zaragoza Logistics Center
Timeline
HEAD OF DELIVERY SOLUTIONS
Zalando
2023.01 - Current
LOGISTICS AND CUSTOMER CARE DIRECTOR
Ventis
2021.10 - 2023.01
MOBILITY COUNTRY MANAGER
Acciona
2019.12 - 2021.10
CO-FOUNDER
AKARA - SOCIAL
2019.09 - 2019.12
MANAGING PARTNER
Rodando Ecomensajeria
2019.06 - 2019.12
DIRECTOR OF GLOBAL LOGISTICS & SC
Hawkers Group
2018.03 - 2019.05
HEAD OF LOGISTICS, EMEA
Google
2017.04 - 2018.02
HEAD OF TRANSPORTATION, ITALY AND SPAIN
Amazon
2012.02 - 2017.03
HEAD OF TRANSPORTATION
Amazon
2012.02 - 2015.12
TRANSPORTATION MANAGER
Alcoa
2007.03 - 2012.02
CUSTOMER SERVICES MANAGER
Alcoa
2005.12 - 2007.03
PLANT SUPPLY CHAIN MANAGER
Alcoa
2002.12 - 2005.11
M.D. - Business Economics
Università Degli Studi
2001.04 -
HEAD OF DEPARTMENT
Auchan
1997.11 - 2002.11