Richa Aggarwal
Summary
PMP, CSM and Prince 2 certified PMO with extensive experience over 9 years in project management offices (PMO) and logistics and IT operations, with roles including Assistant Project Manager and Project Coordinator, focusing on governance, resource procurement, risk management, and project execution across industries. Proven expertise in stakeholder communication, status reporting for senior management, financial tracking, and audit facilitation within regional and global delivery units.
Seeking opportunities in global PMO or project management roles to leverage extensive operational expertise in delivering high-quality outcomes aligned with organizational goals.
Overview
13
13
years of professional experience
Work History
Office Manager and Project Assistant
Grünenthal GmbH
01.2023 - Current
- Oversaw end-to-end network configuration of logistics transportation for a variety of products, ensuring efficient supply chain operations.
- Developed comprehensive project plans in collaboration with project teams and stakeholders, identifying risks and proposing alternative solutions to mitigate potential issues.
- Created detailed job descriptions for project roles and coordinated with HR for optimal resource alignment, supporting effective project execution.
- Established governance structures to facilitate regular status updates, reporting, and data analysis, enabling informed decision-making by project teams and senior management.
- Conducted requirement analyses based on consultant input, collaborated with teams to provide actionable data insights, and ensured alignment with project goals.
- Led cost-saving initiatives by identifying potential areas of improvement within Supply Chain Logistics, followed through until successful implementation, and monitored cost release outcomes.
- Participated with negotiations with business partners for any change in network configuration.
Assistant Project Manager
HCL
10.2015 - 09.2019
- Prepare project plan with project manager and ensures to meet milestones and deliverables as per plan by continuous following up and working with entire team
- Adaptive project approach- support to ensure alignment of change, take regular feedback from client to ensure client's expectations are aligned
- Manage project execution to ensure adherence to budget, schedule, quality and scope
- Establish and execute project communication plan
- Setting up operations delivery units Manage training requirements for team
- Risk management - Proactively recording and tracking the risk identified and having regular meets with respective stakeholders
- Procurement management -creating procurement requests for hardware and software both and follow up till delivery/installation
- Resource management -work along with HR and talent requisition to get the required human resources for the project.
- Governance- preparing management and status reports by collecting, analysing and summarizing information and trends and publishing newsletter
- Value add tracking and reporting to client on regular basis
- Audit Reporting -facilitate auditors by providing required data and after audit work on open action items till closure
- Billing data preparation and budget & revenue tracking
- Contract management and renewals -prepare contract renewal documents and work with presales team to get it approved from client
Regional Delivery Unit PMO
HCL
12.2013 - 09.2015
- Worked for delivery units for UK and Europe region consists of total 15 accounts
- Preparing status reports for all accounts for senior management i.e. regional heads
- Coordinating with all the delivery units to ensure the progress of the account as per plan
- Setup and conduct monthly/quarterly/biannually/annually reviews of all delivery units
- Managing expenses and financials for all delivery units
- Conduct meetings and take minutes of meetings, distribute and follow up till closure
- Managing calendar and travels across regional delivery units
- Publishing weekly and monthly newsletter
- Conduct SDM and DU head meets
- Facilitate customer meets
IT Project Coordinator
Score Information Technologies Limited
05.2013 - 10.2013
- Worked for an Indian Army medical project
- Coordinating with all technical engineers employed at all the regions and assigning them tasks as per the technical need of medical centers.
- Preparing and updating travel calendars for all the engineers and managing their expenses.
- Budgeting
- Tracking deliverables and reporting and governance
- Coordinating with all army officers assigned to respective centers on regular basis, sending them status reports of IT support.
- Manage document repositories as it was a Governance project so communication used to happen via emails and letters both
IT Helpdesk Coordinator
Renovision Automation Services Private Limited
04.2012 - 05.2013
- Call logging via Remedy and assigning to engineers
- Incident follow-up and send closure report to client
- First level end user support via phone call
- Service request management - address service requests e.g. giving access on applications, revoking access, adding and deleting users from active directory, etc
- Asset management - address and update inventory details for client assets
- Daily/Weekly/Monthly reporting
Education
PMP - Project Management
Project Management Institute
11.2021
CSM - Agile
Scrum Alliance
07.2021
MBA - Project Management
Sikkim Manipal University
11.2017
Prince 2 Practitioner - Project Management
APMG
08.2015
BCA - Software Engineering
Indira Gandhi National Open University
06.2013
Skills
- Project Management
- Resource Management
- Project Management Tools
- Project Coordination
- Agile Understanding
- Governance
- Procurement Management
- Supply Chain Logistics
- Communication
- Problem Solving
- Presentation Skills
Timeline
Office Manager and Project Assistant
Grünenthal GmbH
01.2023 - Current
Assistant Project Manager
HCL
10.2015 - 09.2019
Regional Delivery Unit PMO
HCL
12.2013 - 09.2015
IT Project Coordinator
Score Information Technologies Limited
05.2013 - 10.2013
IT Helpdesk Coordinator
Renovision Automation Services Private Limited
04.2012 - 05.2013
CSM - Agile
Scrum Alliance
MBA - Project Management
Sikkim Manipal University
Prince 2 Practitioner - Project Management
APMG
BCA - Software Engineering
Indira Gandhi National Open University
PMP - Project Management
Project Management Institute
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