RICHARD MOTT
UK
Summary
Innovative change manager with over twenty-five years' demonstrable experience in translating strategies into achievable goals. Solid success in achieving creative end-to-end management of projects within fast-paced environments in both public and private sector organisations. Pioneering leader and strategic thinker with strength in igniting multidisciplinary teams, cultivating proactive and effectual performance whilst providing supportive development. Diverse range of sector experience .
Overview
24
24
years of professional experience
Work history
Business Change Manager
Health & Safety Executive
Liverpool
01.2023 - 08.2023
- Led discovery / change project resulting in enhanced regulatory role and intelligence capabilities, recommending multiple intelligence development, analysis, and targeting opportunities
- Following extensive engagement established As-Is and To-Be positions, analysing user needs and skills baseline, resulting in improved understanding and recommendations for change
- Mapped ADKAR principles to stakeholders, gaining buy-in and ideas for change, resulting in improved change management efficiency
- Developed concept of Intelligence Life Cycle and created output, improving information flow and utilisation across departments
- Implemented more efficient triaging and end-to-end process for data sources, increasing data processing by 50%
- Created interim IT solution for analysis and processing activity, improving data analysis time by 70%
- Conducted Change Impact Assessments and set Readiness Criteria, providing insights for successful transformation
- Delivered comprehensive report with recommendations for transformation, providing guidance for future improvement.
Business Transformation Lead
HMRC
04.2022 - 10.2022
- Led transformation of HMRC's Targeted Interception Mission, several-million-pound project, resulting in significant infrastructure changes, improved operational activity, improving efficiency and cost-effectiveness
- Reset workstream and improved Governance, mitigated risks and ensured smooth project execution
- Revised structure and recruited project support team, ensuring effective resource allocation and responsiveness
- Developed new Strategic Approach and Migration Plan, resulting in seamless transition and minimal disruption
- Wrote Standard Operating Procedures and HMRC Policies around Risk Management, ensuring compliance and risk mitigation
- Included creation of Lessons Learned process, promoting organisational learning and knowledge sharing
- Reviewed operational structures and created new Matrix Team organisation, improving collaboration and communication, these were tailored to stakeholder-specific requirements, resulting in customised solutions and enhanced satisfaction
- Conducted Change Readiness Assessments and created Change Management Approach, providing insights for effective change implementation
- Created Change Ambassador Network to implement new ways of working, fostering culture shift and continuous improvement
- Conducted Training Needs Analysis and created Blueprint for new Training Regime, resulting in targeted training, skill enhancement and enhanced compliance and risk management.
Programme Delivery Lead
Home Office
05.2021 - 04.2022
- Work stream Lead for Deployment of Emergency Services Mobile Communications Programme to all Police, Fire and
- Ambulance Services in Great Britain
- Managed aspects of this multi-billion-pound infrastructure programme, ensuring successful implementation within budget and timelines
- Led development and implementation of strategic direction, aligning business goals and enhancing performance
- Chaired stakeholder working groups and work stream Governance Board, facilitating collaboration and decision- making between multiple stakeholder organisations
- Oversaw project plans and success criteria, ensuring project milestones and deliverables were achieved
- Provided reports and briefings for senior management on dependencies, risks, and issues, ensuring transparency and informed decision-making
- Designed initial deployment plan for over 140 affected organisations, providing guidance for smooth implementation and change management activities
- Translated complex material into clear written communication material, improving communication effectiveness and understanding
- Managed team of project professionals and change management professionals, ensuring team performance and project success.
Change Lead
Border Force (Covid Task Force)
09.2020 - 03.2021
- Workstream Lead for compliance & enforcement, supporting the implementation of Covid-19 Health Measures &
- International Travel Regulations
- Drafted aspects of legislation identifying new offences, penalties, & powers to protect the UK Border and citizens from the spread of Covid-19 resulting in enhanced border security
- Contributed to urgent Ministerial and Committee submission papers on enforcement and prosecution matters ensuring effective communication and collaboration
- Engaged with stakeholders across multiple government departments
- Led policy engagement and contributed to amendments in legislation identifying new offences, penalties, and powers
- Wrote policy on Pre-Departure Testing and Managed Quarantine Service and implemented into operational activity
- Delivered new evidential process and operational guidance for Enhanced Enforcement
- Issued operational instructions and engaged with Transport regulators.
Digital Security Change Lead
Cabinet Office, National Security Secretariat
01.2019 - 11.2019
- Delivered several business change and infrastructure projects which involved identifying, managing and driving project needs through application of specialist knowledge, delivering operational changes and facilitating compliance with legal obligations
- Delivered business continuity plans and operating procedures, ensuring resilience and minimal disruption
- Created educational literature and delivered briefings and workshops
- Delivered organisational and cultural change in security management program, resulting in improved security practices and employee engagement
- Assisted with Official Secrets Act investigations, ensuring compliance and confidentiality of sensitive information.
Business Change Manager
Secure Care UK Limited
06.2018 - 12.2018
- Interim role to deliver operational change and facilitate strategic planning for operational growth in new business area
- Aligned business strategy with regulatory compliance guidelines, ensuring compliance and risk mitigation
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes which resulted in improved procedures, reduced resourcing requirements, and improved SLA delivery, and therefore operational efficiency and cost savings
- Delivered operational and cultural change and facilitated strategic planning for operational growth in new business area, promoted cross-team collaboration, resulting in business expansion and 25% improved performance
- Influenced and collaborated with key stakeholders from within NHS, Local Authorities, Police, and CQC, ensuring cross-sector cooperation and synergy in service delivery.
SO15 Counter Terrorism Intelligence Manager
Metropolitan Police Service
07.1999 - 06.2018
- Following twenty years prior service in operational policing; established intelligence processes by gathering information on explosive / CBRN devices, investigations, and attack methodology through liaison with both National and International law enforcement and military agencies
- Overhauled practices to reduce risk and inform stakeholders, resulting in improved decision-making and resilience
- Established efficient organisational learning system, promoting knowledge sharing and continuous improvement
- Optimised project recording system and increased efficiency, improving project management and workflow
- Provided strategic insight for business continuity and change projects, ensuring resilience and continuous improvement.
Education
Bachelor of Laws LLB (Hons) -
Anglia Ruskin University
1999
Skills
Prince2 Foundation & Practitioner 2017 Agile Practitioner 2019 APMG Change Management Foundation & Practitioner 2019 Business Transformation Strategic Planning & Execution Stakeholder Management Continuous Process Improvement Policy & Process Mapping Business & Operations Alignment People Engagement
Timeline
Business Change Manager
Health & Safety Executive
01.2023 - 08.2023
Business Transformation Lead
HMRC
04.2022 - 10.2022
Programme Delivery Lead
Home Office
05.2021 - 04.2022
Change Lead
Border Force (Covid Task Force)
09.2020 - 03.2021
Digital Security Change Lead
Cabinet Office, National Security Secretariat
01.2019 - 11.2019
Business Change Manager
Secure Care UK Limited
06.2018 - 12.2018
SO15 Counter Terrorism Intelligence Manager
Metropolitan Police Service
07.1999 - 06.2018
Bachelor of Laws LLB (Hons) -
Anglia Ruskin University
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