Hi, I’m
Richard Mott
Basildon
Summary
Innovative change manager with over twenty years’ demonstrable experience in translating strategies into achievable goals. Solid success in achieving creative end-to-end management of projects and operations within fast-paced environments in both public and private sector organisations. Pioneering leader and strategic thinker with tireless work ethic and strength in igniting multidisciplinary teams, cultivating proactive and effectual performance whilst providing motivated coaching and supportive development. Diverse range of sector experience.
Overview
24
years of professional experience
Work History
Health & Safety Executive
Business Change Manager
01.2023 - 08.2023
Job overview
- Led discovery / change project for HSE, resulting in enhanced regulatory role and intelligence capabilities, recommending multiple intelligence collection development, analysis, and targeting opportunities.
- Conducted user research to establish As-Is and To-Be positions, analysing user needs and skills baseline, resulting in improved understanding and recommendations for change.
- Mapped ADKAR principles to stakeholders, gaining buy-in and ideas for change, resulting in improved change management efficiency.
- Developed concept of Intelligence Life Cycle and created output, improving information flow and utilisation across departments.
- Implemented more efficient triaging process for data sources, increasing data processing speed by 50%.
- Created interim IT solution for analysis and processing activity, improving data analysis time by 70%.
- Established end-to-end process for intelligence flow and utilisation at different levels, resulting in effective information sharing across organisation.
- Conducted Change Impact Assessments and set Readiness Criteria, providing insights for successful transformation.
- Delivered comprehensive report with recommendations for transformation, providing guidance for future improvement.
HMRC - Fraud Investigation Service
Business Transformation Lead
04.2022 - 10.2022
Job overview
- Led transformation of HMRC's Targeted Interception Mission, multi-million-pound project, resulting in significant infrastructure changes and improved operational activity.
- Managed significant infrastructure changes for HMRC, improving efficiency and cost-effectiveness.
- Reset workstream and improved Governance, ensuring smooth project execution and mitigated risks.
- Implemented new structure and recruited effective project support team, ensuring effective resource allocation and responsiveness.
- Developed new Strategic Approach and Migration Plan, resulting in seamless transition and minimal disruption.
- Enhanced psychological assessment for support staff, improving employee well-being and work performance.
- Wrote Standard Operating Procedures and HMRC Policies around Risk Management, ensuring compliance and risk mitigation.
- Tailored packages to stakeholder-specific requirements, resulting in customized solutions and enhanced satisfaction.
- Reviewed operational structures and created new Matrix Team organisation, improving collaboration and communication.
- Conducted Change Readiness Assessments and created Change Management Approach, providing insights for effective change implementation.
- Created Change Ambassador Network to implement new ways of working, fostering culture shift and continuous improvement.
- Created Lessons Learned process, promoting organizational learning and knowledge sharing.
- Conducted Training Needs Analysis and created Blueprint for new Training Regime, resulting in targeted training and skill enhancement.
- Created training package for staff around sensitive material handling, improving compliance and risk management.
Home Office
Programme Delivery Lead
05.2021 - 04.2022
Job overview
- Work stream Lead for Deployment of Emergency Services Network to all Police, Fire and Ambulance Services in Great Britain.
- Managed aspects of multi-billion-pound infrastructure programme, ensuring successful implementation within budget and timelines.
- Led development and implementation of strategic direction, aligning business goals and enhancing performance.
- Chaired stakeholder working groups and work stream Governance Board, facilitating collaboration and decision-making between multiple stakeholder organisations.
- Oversaw project plans and success criteria, ensuring project milestones and deliverables were achieved.
- Provided reports and briefings for senior management on dependencies, risks, and issues, ensuring transparency and informed decision-making.
- Designed initial deployment plan for over 140 affected organisations, providing guidance for smooth implementation and change management activities.
- Translated complex material into clear written communication material, improving communication effectiveness and understanding.
- Managed team of project professionals and change management professionals, ensuring team performance and project success.
Border Force
Compliance & Enforcement Change Lead (Deputy Director)
09.2020 - 03.2021
Job overview
- Workstream Lead supporting the implementation of Covid-19 Health Measures & International Travel Regulations.
- Drafted aspects of legislation identifying new offences, penalties, & powers to protect the UK Border and citizens from the spread of Covid-19 resulting in enhanced border security.
- Created policy, procedure & guidance to deliver front line change & enforcement activity.
- Contributed to urgent Ministerial and Committee submission papers on enforcement and prosecution matters ensuring effective communication and collaboration.
- Engaged with stakeholders across multiple government departments.
- Led policy engagement and contributed to amendments in legislation identifying new offences, penalties, and powers.
- Wrote policy on Pre-Departure Testing and Managed Quarantine Service and implemented into operational activity.
- Delivered new evidential process and operational guidance for Enhanced Enforcement.
- Issued operational instructions and engaged with Transport regulators.
Cabinet Office - National Security Secretariat
Digital Security Lead
01.2019 - 11.2019
Job overview
- Delivered several business change and infrastructure projects which involved identifying, managing and driving project needs through application of specialist knowledge.
- Managed digital infrastructure programme, delivering operational changes and facilitating compliance with legal obligations.
- Delivered business continuity plans and operating procedures, ensuring resilience and minimal disruption.
- Delivered organisational and cultural change in security management program, resulting in improved security practices and employee engagement.
- Created educational literature and delivered briefings and workshops, improving knowledge and awareness of security measures.
- Assisted with Official Secrets Act investigations, ensuring compliance and confidentiality of sensitive information.
Secure Care UK Limited
Business Change Manager
06.2018 - 12.2018
Job overview
- Employed interim role to deliver operational change and facilitate strategic planning for operational growth in new business area.
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
- Influenced and collaborated with key stakeholders from within NHS, Local Authorities, Police and Care Quality Commission (CQC).
- Delivered operational change and facilitated strategic planning for operational growth in new business area, resulting in business expansion and 25% improved performance.
- Influenced and collaborated with key stakeholders from within NHS, improving collaboration and partnership with other relevant organisations.
- Collaborated with stakeholders from NHS, Local Authorities, Police, and CQC, ensuring cross-sector cooperation and synergy in service delivery.
- Improved procedures, reduced resourcing requirements, and improved SLA delivery, resulting in operational efficiency and cost savings.
- Directed integration of cross-functional teams and delivered cultural change, promoting cross-team collaboration and shared goals.
- Aligned business strategy with regulatory compliance guidelines, ensuring compliance and risk mitigation.
Metropolitan Police Service
SO15 Counter Terrorism Intelligence Manager
07.1999 - 06.2018
Job overview
- Following twenty years prior service in operational policing, established intelligence processes by gathering information on explosive / CBRN devices, investigations, and attack methodology through liaison with both National and International law enforcement and military agencies.
- Established intelligence processes through liaison with law enforcement and military agencies, improving information sharing and security measures.
- Overhauled practices to reduce risk and inform stakeholders, resulting in improved decision-making and resilience.
- Established efficient organisational learning system, promoting knowledge sharing and continuous improvement.
- Optimised project recording system and increased efficiency, improving project management and workflow.
- Provided strategic insight for business continuity and change projects, ensuring resilience and continuous improvement.
Education
Anglia Ruskin UniversityChelmsford, Essex
Bachelor of Laws LLB (Hons) from Law
06.1999
University Overview
- Degree Awarded with Honours
Skills
- Agile & Prince 2 Project Manager
- APMG Change Manager
- PMP Programme Management
- Strategic Leadership
- Business Transformation
- Strategic Planning & Execution
- Stakeholder Management
- People Engagement
- Risk Management & Mitigation
- Policy & Process Reengineering
- Continuous Process Improvement
- Business & Operations Alignment
- Business Process Mapping
- Trend Analysis
Timeline
Business Change Manager
Health & Safety Executive
01.2023 - 08.2023
Business Transformation Lead
HMRC - Fraud Investigation Service
04.2022 - 10.2022
Programme Delivery Lead
Home Office
05.2021 - 04.2022
Compliance & Enforcement Change Lead (Deputy Director)
Border Force
09.2020 - 03.2021
Digital Security Lead
Cabinet Office - National Security Secretariat
01.2019 - 11.2019
Business Change Manager
Secure Care UK Limited
06.2018 - 12.2018
SO15 Counter Terrorism Intelligence Manager
Metropolitan Police Service
07.1999 - 06.2018
Anglia Ruskin University
Bachelor of Laws LLB (Hons) from Law
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