Summary
Overview
Work History
Education
Skills
Languages
Details - Phone
Timeline
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Ridhima Chawla

Ridhima Chawla

Berlin

Summary

Personable and trustworthy sales & support expert with over seven years of experience working in fast-paced environments. Adept at identifying customer needs and delivering effective solutions to problems.

Overview

20
20
years of professional experience

Work History

Enterprise Account Executive

Mindspace
07.2023 - Current

Dynamic Enterprise Account Executive with a proven record of driving revenue growth, acquiring new business, and building long-term relationships with enterprise clients at Mindspace global leader in flexible workspace solutions. Adept at understanding complex client needs and delivering tailored solutions that add value and support business objectives.


  • Managed the entire sales cycle for large corporate clients, from lead generation and relationship building to contract negotiation and successful deal closure.


  • Developed and executed strategic account plans to achieve sales targets, expand market presence, and support sustainable growth within the enterprise segment.


  • Established and nurtured trusted advisor relationships with C-level stakeholders, understanding their evolving needs and aligning Mindspace's solutions to business goals.


  • Maintained accurate sales pipeline management and provided executive-level reporting on revenue forecasts and account activity.


  • Collaborated cross-functionally with marketing, operations, and service teams to ensure seamless onboarding and high levels of client satisfaction.

Account Executive

Vention
03.2022 - Current
  • I help grow my company by finding leads and closing sales deals with existing clients or new prospects.
  • Supported by Application Engineers, Product Specialists, and Integration Coaches, I am an expert in discovery calls, sales process, qualification methodology, product demonstrations, negotiations, and closing.

Sales & Support Team Leader

Qunomedical
01.2019 - 03.2022
  • Company Overview: Our sales & support team is the face and voice of our company.
  • As a team leader, I'm primarily responsible for managing the processes and systems related to servicing our customers and supporting the sales staff.
  • Our sales & support team is the face and voice of our company.

Entrepreneur

NOUF
03.2016 - 11.2017
  • Company Overview: Founder of an online boutique shop specializing in exquisite ethnic wear.
  • Operating autonomously in all facets of business, including operations, merchandising, and sales.
  • Founder of an online boutique shop specializing in exquisite ethnic wear.

Client Management & Sales

AMEX
03.2006 - 11.2007
  • As a team leader for the travel and lifestyle services division, I was responsible for managing a team of phone ambassadors, taking escalation calls from card members, providing knowledgeable and consultative coaching and mentoring.

Customer Service Officer

IBM
03.2005 - 03.2006
  • A customer service representative for Delta Airlines, I was acting as a liaison, providing product information and resolving customer queries.

Education

Graduation -

Delhi University
New Delhi
03.2006

Skills

  • Salesforce
  • Sales
  • Negotiation
  • Account Management
  • Retention
  • Relationship building

Languages

English
German
Hindi

Details - Phone

Contact no - 015217948567

Ridhimachawla4@gmail.com

Timeline

Enterprise Account Executive

Mindspace
07.2023 - Current

Account Executive

Vention
03.2022 - Current

Sales & Support Team Leader

Qunomedical
01.2019 - 03.2022

Entrepreneur

NOUF
03.2016 - 11.2017

Client Management & Sales

AMEX
03.2006 - 11.2007

Customer Service Officer

IBM
03.2005 - 03.2006

Graduation -

Delhi University
Ridhima Chawla