Results-driven banking professional with over 5 years of experience in retail banking, specializing in KYC compliance, retail lending, and trade finance at Commercial Bank of Ceylon PLC. Adept at delivering personalized financial solutions, managing client portfolios, and ensuring regulatory adherence. Holds multiple international degrees in Banking, Finance, and Financial Engineering, complemented by certifications in AML/CFT, Fintech, and Financial Analysis. Skilled in cross-selling, credit risk assessment, and customer relationship management, with a proven track record of driving operational efficiency and client satisfaction. Fluent in English, Sinhala, and proficient in German.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Executive Assistant
Commercial bank of ceylon
04.2023 - 06.2025
Manage retail lending portfolios (personal, housing, leasing) with strict adherence to compliance standards, achieving a 98% portfolio quality rate and facilitate SME loan applications, conducting thorough collateral assessments and risk evaluations to minimize credit risk.
Provide high level administrative support to senior executives while managing key corporate client relationships and involve in maintaining accurate ledger accounts coordinating financial transactions and ensuring 100% compliance with internal banking policies.
Conduct KYC reviews and due diligence, identifying and mitigating AML/CFT risks, resulting in zero compliance violations.
Cross-sell banking products, achieving 120% of sales targets through targeted client engagement and promotional events.
Identify and onboard priority clients, enhancing business opportunities through tailored product offerings.
Streamlined office workflows by digitizing documentation and centralizing communication channels, increasing overall operational efficiency and supporting uninterrupted executive operations.
Directed end-to-end integration of Core Banking system modules over a 6-month project, improving transaction processing speed by 35% through workflow automation and ensuring seamless alignment with regulatory guidelines for daily operations.
Junior Executive Assistant
Commercial bank of ceylon
09.2021 - 04.2023
Managed and maintained accurate financial records for audits, ensuring 100% compliance with regulatory standards.
Identified and canvassed new potential customers to achieve SME growth targets and assessed the financial health of SMEs, offering various banking products such as loans, business accounts, OD facilities and helping businesses manage finances effectively.
Conducted credit appraisals and analyzed financial data to support loan approvals, reducing default rates.
Assisted in cross-selling banking products, contributing to increase in new account openings.
Handled export proceeds operations and foreign currency transactions, ensuring compliance with Foreign Exchange Act.
Supported branch budgeting and regulatory reporting, streamlining processes to improve efficiency.
Streamlined administrative and operational workflows by coordinating internal communications and tracking documentation for loan disbursement, ensuring timely movement of files and approvals.
Facilitated customer onboarding and post-disbursement documentation processes by liaising between relationship managers, clients, and credit operations to ensure seamless execution and timely fulfillment of requirements.
Monitored CDD Systems daily for 18 months, verifying customer profiles and transaction history for over 200 SME clients per quarter to ensure full anti-money laundering compliance and minimize operational risk.
Banking Trainee
Commercial bank of ceylon
10.2019 - 09.2021
Performed KYC reviews and transaction monitoring, preparing Suspicious Transaction Reports to ensure AML compliance.
Handled inward and outward cheque clearing.
Maintained accuracy in cash operations and ATM/CRM reconciliations.
Promoted banking products, successfully onboarding new accounts monthly.
Processed foreign currency transactions, including telegraphic transfers and remittances, adhering to regulatory guidelines.
Timely submission of relevant customer data to the workflow management system.
Assisted with loan documentation processes and supported credit analysis activities, ensuring compliance with internal risk assessment policies and regulatory standards.
Opened Accounts, Issued Balance Confirmation and AIT Certificates, Processed CEFTS,SLIPS and RTGS Payments, Handled Debit and Credit Card Operations.
Streamlined daily branch operations by collaborating with cross-functional teams to facilitate seamless transaction processing and enhance overall customer experience.
OFFICER IN-CHARGE – CREDIT MONITORING UNIT at Commercial Bank Of Ceylon PLC, Sri LankaOFFICER IN-CHARGE – CREDIT MONITORING UNIT at Commercial Bank Of Ceylon PLC, Sri Lanka