Rithik Santhosh Mathew
Ottawa
Summary
Dynamic professional with a proven track record at Amazon, excelling in inventory management and customer order processing. Recognized for enhancing operational efficiency and training teams. Strong leadership and problem-solving skills drive results, ensuring high-quality service and effective budget management. Detail-oriented with expertise in MS Office Suite and a commitment to excellence.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Associate
Amazon
Ottawa
10.2023 - 05.2026
- Efficiently processed customer orders utilizing Amazon's inventory management systems.
- Trained new associates on standard operating procedures and best practices, enhancing team readiness.
- Maintained accurate stock levels through regular inventory checks.
- Maintained a clean and organized workspace to promote a safe environment.
Manager
Kivlik
Ottawa
09.2023 - 12.2025
- Oversaw budget management for multiple projects, ensuring resource allocation efficiency.
- Managed daily workflow and prioritized tasks to ensure timely project completion.
- Led team initiatives to enhance operational efficiency and streamline processes.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Assistant Associate
EY
Bangalore
07.2021 - 01.2022
- Analyzed data and findings to prepare comprehensive reports on financial information.
- Collaborated with auditee staff to gather essential information for audits, ensuring comprehensive evaluation.
- Followed established auditing processes to ensure compliance with internal and regulatory requirements.
- Executed audit phases and entered data into accounting software to enable thorough analysis.
Education
Pg Diploma - Office Administration, Accounting & Financial Practice
Algonquin College
Ottawa, ON04-2025
Bachelor of Commerce - Accounting and Finance
St. Josephs College of Commerce
Bangalore, India06-2021
Skills
- MS Office Suite
- Skills: Customer Service, Multitasking, Communication (Written & Verbal), Leadership
- Soft Skills: Coachable, Self-starter, Problem-solving, Organizational skills, Interpersonal skills, Prioritization
- Administrative: Data Entry, Filing, Document Production, Financial Reporting, File management, Detail orientation
- Inventory management
- Workflow Improvement
- Customer order processing
- Budget management
Certification
MS SharePoint- Certificate, Gained knowledge of SharePoint administration, including site management, permissions, content organization, and configuring features to support evolving business needs.
Project Experience
Office Administration Certificate- Algonquin College, Ottawa, September 2024-April 2025, Developed proficiency in Microsoft Office Suite applications, including Word, Excel, and PowerPoint, to create and manage professional documents, spreadsheets, and presentations., Enhanced communication skills through the study of English language usage, grammar, and style, enabling effective business correspondence and documentation., Practiced administrative procedures by engaging in simulated office situations, including scheduling, records handling, and document processing preparing for real-world office environments., Developed interpersonal relations skills, fostering effective collaboration and communication within diverse office settings.
Timeline
Associate
Amazon
10.2023 - 05.2026
Manager
Kivlik
09.2023 - 12.2025
Assistant Associate
EY
07.2021 - 01.2022
Pg Diploma - Office Administration, Accounting & Financial Practice
Algonquin College
Bachelor of Commerce - Accounting and Finance
St. Josephs College of Commerce