Robert Cottrill
Wilmington
Summary
Floral designer with extensive experience at The Little Flower Shop, specializing in custom arrangements for various occasions. Expertise in consultative sales and preservation methods, consistently exceeding client expectations. Skilled in creating visually stunning displays and training staff to maintain high service standards.
Overview
32
32
years of professional experience
Work History
Florist
The Little Flower Shop
Tracy
02.2019 - 08.2024
- Designed custom floral arrangements for weddings, funerals, and holidays.
- Managed inventory to ensure availability of fresh flowers and supplies.
- Assisted customers in selecting suitable flowers and gifts for various occasions.
- Created visually appealing displays to enhance shop aesthetics.
- Trained new staff on procedures and customer service techniques.
- Processed orders efficiently to meet customer expectations and timelines.
- Delivered and set up arrangements for events, ensuring client satisfaction.
- Maintained cleanliness and organization of workspaces and storage areas.
Store Owner
Cottage Gardens
Tracy
04.1992 - 04.2016
- Executed buying and selling strategies to enhance inventory turnover.
- Designed floral arrangements for weddings and funerals, ensuring client satisfaction.
- Delivered full-service floral solutions, catering to diverse customer needs.
Education
Art History
Chabot College
Hayward, CASkills
- Preservation methods
- Funeral planning
- Consultative sales
- Order processing
- Design concepts
- Floral design
Affiliations
- Volunteer in redevelopment of Down Town Tracy with city
- Involved with Teleflora Unit Programs for Education for Florist
- member of Tracy Down Town Association for promoting businesses
Timeline
Florist
The Little Flower Shop
02.2019 - 08.2024
Store Owner
Cottage Gardens
04.1992 - 04.2016
Art History
Chabot College