Robert Mieczkowski
Wilmington
Summary
Dynamic sales professional with a proven track record at Accenture/N3, excelling in customer account management and relationship building. Enhanced customer satisfaction through tailored solutions and proactive engagement, driving significant revenue growth. Skilled in client relations and adept at fostering loyalty, I leverage strong communication and strategic thinking to achieve results.
Overview
23
23
years of professional experience
Work History
Digital Inside Sales (DIS)/Customer Success Manage
Accenture/N3, Wilmington, DE (Remote Position)
03.2021 - Current
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
Sales Manager /Business Development
Emergence - Bermuda
01.2014 - 02.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Representative = Account Manager
SBS Group Mid-Atlantic/Velosio
02.2002 - 01.2014
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Business Administration - Finance
University of Delaware
Newark, DESkills
- Customer account management
- Customer relationship building
- Customer retention
- Client relations
Languages
English
Full Professional
Timeline
Digital Inside Sales (DIS)/Customer Success Manage
Accenture/N3, Wilmington, DE (Remote Position)
03.2021 - Current
Sales Manager /Business Development
Emergence - Bermuda
01.2014 - 02.2021
Sales Representative = Account Manager
SBS Group Mid-Atlantic/Velosio
02.2002 - 01.2014
Bachelor of Science - Business Administration - Finance
University of Delaware
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